Summary
Work History
Education
Skills
Languages
Timeline
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Amy Hill

Lower Sackville,NS

Summary

Dynamic and detail-oriented professional with a strong background in hairstyling at The Head Shoppe, recognized for building lasting client relationships and delivering outstanding customer service. Proven expertise in appointment scheduling and HIPAA compliance as a Medical Transcriptionist, ensuring accuracy and confidentiality in sensitive documentation.

Results-focused Job Title dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Work History

Hairstylist

The Head Shoppe
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Medical Transcriptionist

Independent Contactor With AQuity
  • Corrected grammar, spelling, and syntax mistakes in medical records.
  • Accurately documented medical dictation to record patient care records.
  • Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Education

Medical Transcriptionist - Medical Transcription

Canscribe Career College
Kelowna, BC
07.2018

Hairstylist - Cosmetology

Hair Design Center
Halifax, NS
09.1997

High School Diploma -

Charles P. Allen High School
Bedford, NS
01.1997

Skills

  • Quick learner
  • Appointment scheduling
  • Detail-orientated
  • Schedule management
  • Relationship building and management
  • Advanced communication skills
  • Highly motivated self-starter
  • Customer education
  • Appointment coordination
  • Outstanding client retention
  • Continuing education
  • Endurance
  • Conflict resolution skills
  • Safety compliance
  • Training and development
  • Marketing
  • Outstanding customer service
  • Customer loyalty building
  • Customer consulting
  • Social skills
  • Proofreading expertise
  • Strategic Decision-making
  • Strong work ethic
  • Strong listening skills
  • Customer satisfaction
  • HIPAA compliance
  • Document accuracy
  • Resourceful and reliable worker
  • Continuous learning mindset
  • HIPAA requirements
  • Close attention to detail
  • Adept multi-tasker
  • Editing
  • Technical expertise
  • Information verification
  • Research
  • Excellent verbal communication
  • Quality assurance practices
  • Speech recognition technology
  • Mistake correction
  • Advanced grammar
  • Maintains strict confidentiality
  • File verification
  • Good written communication
  • Document quality
  • Deadline driven
  • Team player with positive attitude
  • Interpreting instruction
  • Manual data entry
  • Organization skills
  • Teamwork
  • Problem-solving skills
  • Time management
  • Attention to detail

Languages

English

Timeline

Hairstylist

The Head Shoppe

Medical Transcriptionist

Independent Contactor With AQuity

Medical Transcriptionist - Medical Transcription

Canscribe Career College

Hairstylist - Cosmetology

Hair Design Center

High School Diploma -

Charles P. Allen High School

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Amy Hill