Allen Parker
Santa Ana
Summary
Dynamic professional with a proven track record in option flow education at The Option Cartel and expertise in insurance billing at HC Billing Solutions. Excelled in customer education and CRM, enhancing client understanding and resolving disputes effectively. Skilled in computer proficiency and maintaining a calm demeanor under pressure, consistently delivering solutions that exceed expectations.
Overview
10
10
years of professional experience
Work History
Option Flow Educator
The Option Cartel
06.2024 - Current
- Livestream Option flow and how I interpret it as well as utilize it in my daily trade strategy
- Met with members to understand needs and recommend solutions to fit them.
- Helped members understand options basic as well as created a template for better understanding the option market and the greeks involved with options.
Insurance Billing Specialist
HC Billing Solutions
01.2015 - Current
- Created improved filing system to maintain secure client data.
- Collaborated with customers to resolve disputes.
- Encoded and canceled checks using bank machines.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved accounting, service and delivery concerns.
Education
Pope High School
Georgia05-2008
Skills
- Computer proficiency
- Tactful and diplomatic
- Technical troubleshooting
- Customer relationship management (CRM)
- Positive and professional
- Calm demeanor
- Decision-making
- Customer education
- Grammar
- Customer consulting
- Problem-solving
Accomplishments
Have been a profitable trader for the last two years
Timeline
Option Flow Educator
The Option Cartel
06.2024 - Current
Insurance Billing Specialist
HC Billing Solutions
01.2015 - Current
Pope High School
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