Allan Paulo Sotto
Toronto,ON
Summary
Hardworking and enthusiastic Crew member/Customer service representative trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
1
1
year of professional experience
Work History
Kitchen Crew Member
McDonald's Mill Road
11.2022 - 09.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and maintained work areas, equipment and utensils.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Stocked and rotated food items according to expiration dates.
- Managed time to juggle multiple tasks simultaneously with ease.
Customer Service Representative
Farmboy Alderwood
10.2022 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Stay up to date on all promotions and special offers
- Issue in item replacing or refunds
- Meticulously face products
- Dairy/Cold drinks stocking and product dislpay
Education
Bachelor of Science - Information Technology
University of The Assumption
City Of San Fernando, Pampanga, Philippines10.2016
Skills
- Safe Food Handling
- Stock Rotation
- Quality Control
- Supply Restocking
- Kitchen Organization
- Team Collaboration
- Positive Attitude
- Cleaning and Sanitation
- Dedicated Work Ethic
- Kitchen Cleaning and Maintenance
Accomplishments
Employee of the month of July 2023 "Costumer Care Champion" Mcdonald's Mill Road
Languages
English
Professional Working
references
Maria Ella Carbonel
+1 647 208 6182
Macdonald's Mill Road Assisstant Manager
Jillian Mari Moquete
+1 647 8891 247
Farmboy Alderwood Grocery Department Supervisor
Timeline
Kitchen Crew Member
McDonald's Mill Road
11.2022 - 09.2023
Customer Service Representative
Farmboy Alderwood
10.2022 - 09.2023
Bachelor of Science - Information Technology
University of The Assumption
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