Allan Rios
Rosemead
Summary
Proficient in managing store operations and leading diverse teams to achieve high performance. Expertise in scheduling, enhancing customer interactions, and conducting performance coaching. Proven track record of improving service delivery and operational accuracy.
Overview
3
3
years of professional experience
Work History
Closing Manager
Grocery Outlet Bargain Market
Rosemead
10.2023 - Current
- Advanced from cashier to closing manager, overseeing all store operations and ensuring compliance with company policies.
- Coached team to achieve daily, weekly, and monthly production targets, driving consistent operational success.
- Led team meetings and provided one-on-one coaching to improve individual performance and team cohesion.
- Processed cash, credit, and debit transactions with precision and accuracy.
- Operated cash registers, managed change, and calculated transaction totals efficiently.
- Ensured smooth checkout experiences by maintaining error-free transaction processing.
- Balanced cash drawers at shift end to confirm accurate cash handling.
- Promoted to receiving role, managing truck deliveries and updating inventory tags.
Shift Lead
Grocery Outlet Bargain Market
San Gabriel
10.2025 - 02.2026
- Oversaw floor operations, managing team members across grocery, meat, and beer departments to ensure smooth daily operations.
- Coordinated staff schedules, ensuring adequate coverage during peak hours to maintain customer service standards.
- Led cashier closing operations, ensuring accuracy in transactions.
- Assisted customers with inquiries by providing detailed product information and support.
- Resolved customer complaints promptly, enhancing shopping experiences and fostering customer loyalty.
Education
Business & Marketing– Associate in science for transfer -
Rio Hondo Community College
Whittier, CA05-2026
Business Marketing Certificate -
Rio Hondo Community College
Whittier, CA07-2024
High School Diploma -
Rosemead High School
Rosemead, CA01-2022
Skills
- Customer service and support
- Team leadership
- Operational efficiency
- Inventory management
- Sales forecasting
- Conflict resolution
- Time management
Extracurricular Activities
Varsity Football 3 years, JV football 1 year, Varsity Wrestling 1 year. Member of Red Cross 1 year. Assistant helper to Athletic Trainer for 3-6 hours Mon-Fri. I enjoy spending time with family and friends by going out to attractions, watching movies, or simply spending quality time together. I have been on a recent weight loss journey, so I work out as a way for self-improvement. I was a Varsity Captain for my former High School Wrestling team and had to learn how to implement leadership skills to keep the team focused when dealing with adversity. As a former athlete, I know what it means to be mentally focused and determined to achieve a goal and accomplish it.
Timeline
Shift Lead
Grocery Outlet Bargain Market
10.2025 - 02.2026
Closing Manager
Grocery Outlet Bargain Market
10.2023 - Current
Business & Marketing– Associate in science for transfer -
Rio Hondo Community College
Business Marketing Certificate -
Rio Hondo Community College
High School Diploma -
Rosemead High School