ALIZA BASHARAT
TORONTO
Summary
Demonstrated expertise in resolving complex software challenges, managing customer relationships, and delivering exceptional customer service. Known for attention to detail, excellent communication skills, and the ability to adapt to dynamic environments. Passionate about leveraging analytical skills and problem-solving abilities to drive client success and enhance customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Property Administrator
Sterling Karamar Property Management
03.2024 - Current
- Assesse lease applications, conducted background checks, and verified references to determine tenant suitability and ensure compliance with leasing policies.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes using Yardi.
- Handle tenant inquiries and concerns, ensuring efficient resolution and strong tenant relationships.
- Utilize Yardi and Property Vista software to streamline operations, from lease management to reporting.
- Ensure compliance with the Residential Tenancy Act and other relevant legislation, maintaining a legally compliant portfolio.
Computer Programmer
Government College Women Unversity, Sialkot
10.2015 - 02.2023
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Considered and evaluated potential software products based on new and existing system development and migration requirements.
- Streamlined processes through the implementation of efficient automation tools, reducing manual workloads.
- Tested hardware and performed troubleshooting techniques to identify problems.
- Established quality assurance measures to detect errors early in the development process, saving time spent on fixing issues later down the line.
- Mentored junior programmers, providing guidance and support to improve their coding skills and productivity.
- Updated documentation with project deviations to capture changes.
Education
Master of Science - Computer Science
University of Lahore
Pakistan01-2020
Skills
- Yardi software
- SQL Server
- Technical Support
- Property Vista
- Microsoft office expertise
- Customer service-focused
- Administrative tasks
- Technical Writing
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
Urdu
Native or Bilingual
Certification
Google IT Support Specialist
Google Project Management
Timeline
Residential Property Administrator
Sterling Karamar Property Management
03.2024 - Current
Computer Programmer
Government College Women Unversity, Sialkot
10.2015 - 02.2023
Master of Science - Computer Science
University of Lahore
Similar Profiles
Susan McNeillSusan McNeill
Building Manager at Sterling Karamar Property ManagementBuilding Manager at Sterling Karamar Property Management
Violetta FilionVioletta Filion
Building Superintendent at Sterling KaramarBuilding Superintendent at Sterling Karamar
Miguel Alexander VilchezMiguel Alexander Vilchez
Project Engineer at Sterling Property GroupProject Engineer at Sterling Property Group