Timeline
Work History
Overview
Work Preference
Education
Skills
Generic

Aliyah Frank

Manager
Toronto,ON

Timeline

Medical Office Assistant - Health Unit

CIMT College
2024 - 2025

Assistant Manager

Beeyond Ink Tattoo Studio
11.2018 - 04.2021

Supervisor

Ontario Place
09.2016 - 09.2018

Work History

Assistant Manager

Beeyond Ink Tattoo Studio
11.2018 - 04.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Supervisor

Ontario Place
09.2016 - 09.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work Preference

Work Type

Full TimePart TimeInternship

Education

Medical Office Assistant - Health Unit

CIMT College
Malton
2024 - 2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Staff training and development
  • Employee scheduling
  • Healthcare ethics

Similar Profiles

CREATE PROFILE
Aliyah FrankManager