Aliya St Remy
Toronto
Summary
Accomplished Cashier Supervisor at Metro Grocery Store, adept in cash handling and customer service, significantly improved customer satisfaction through efficient transaction management and resolving concerns. Demonstrated exceptional multitasking and guest greeting abilities as a Restaurant Hostess at Fox and Fiddle, enhancing guest experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Cashier Supervisor
Metro Grocery Store
11.2020 - 10.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
Restaurant Hostess
Fox and Fiddle
05.2019 - 09.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Community And Criminal Justice - Criminology
Ryerson University
Toronto, ON06-2022
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- Customer Service
- Greeting guests
- Strong multitasking
Languages
English
Full Professional
French
Limited Working
Timeline
Cashier Supervisor
Metro Grocery Store
11.2020 - 10.2024
Restaurant Hostess
Fox and Fiddle
05.2019 - 09.2021
Bachelor of Community And Criminal Justice - Criminology
Ryerson University
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