Alix Sarah Lane
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
TD SYNNEX
Mississauga, Canada
07.2024 - Current
- Selling products and services, building and maintaining customer relationships
- Developed and expanded accounts while meeting daily performance and monthly sales targets
- Provided accurate product availability, pricing, and delivery information to meet customer needs
- Processed orders and managed back-orders with attention to detail
- Assisted in account development with external associates and business development representatives
- Delivered excellent customer service and proactive follow-up to ensure satisfaction
- Strengthened financial acumen by managing profit and loss for each sales order
- Gained financial acumen through managing P&Ls throughout my own book of business
Discovery Representative
TD Synnex
Mississauga, Canada
01.2023 - 06.2024
- Part of the recent graduate program doing 6-9 months training in three different roles helping various teams, learning about the tech distribution industry, and becoming familiar with multiple customer and order facing systems
- Was hired as a remote worker but moved to a hybrid role per a return-to-work initiative in April 2023
- Joined a team of product managers to support and help monitor sales operation focusing on backorders, liaising with sales representatives, and working closely with vendors
- Created a master market share report to be updated monthly as well as weekly reports showcasing to specific vendors about the status of their products on various orders
- Joined the UCC & SEC Sales Teams to help fulfill purchase orders for several different security accounts as well as communicate directly with those accounts to ensure orders are timely and accurate
- This required learning to fill in correct pricing across different currencies, checking net gross margin, and specific areas requiring detail orientation
- Managed communication between reps at Softchoice and the team for stock levels, hold orders, and potentially opportunities
- Identified and engaged potential partners to sell AWS through TD SYNNEX using lead generation tools like ZoomInfo and leveraging our internal reseller network
- Completed required certifications: AWS Partner: Accreditation (Technical), AWS Partner: Cloud Economics, AWS Partner: Sales Accreditation (Business), AWS Technical Essentials
Guide
Banff Trail Riders
Banff, Canada
06.2022 - 08.2022
- Post Graduation moved to Banff, Alberta for the summer caring for, feeding, grooming, and handling upwards of 70 horses a day
- Guiding trail rides and providing exceptional customer service to guests while sharing tour guide knowledge of Banff National Park
Transaction Coordinator
Royal Lepage Proalliance Realty, Brokerage
Kingston, Canada
02.2022 - 05.2022
- Managed marketing campaigns with lead generation software rlpSPHERE, creating automated text/email drips and promoting properties to target clients based on specific demographics
- Assisted realtors with scheduling, correspondence, CRM management, and drafting documents
- Strengthened realtor-client relationships through lead nurturing, after-sale care, and client touch points like closing gifts
Junior Policy Analyst
GOC, Employment and Social Development Canada
, Canada
06.2021 - 10.2021
- Within the Horizontal Policy Unit conducted research and analysis on health policy issues and their broader impacts
- Reviewed and analyzed academic literature, government publications, policy documents, and regulations
- Assisted senior analysts by drafting policies, guidelines, and a global scan of ESG structures and initiatives for international companies
Site Manager
PedalHeads
Ottawa, Canada
06.2020 - 08.2020
- Oversaw daily operations, including staff recruitment, training, scheduling, and adherence to health and safety regulations, including COVID-19 protocols
- Managed a team of 8 employees, achieving a 200% increase in registrations at a new location
- Maintained accurate payroll records in an online system and monitored compliance with organizational standards
- Implemented and enforced COVID-19 safety measures, including social distancing, sanitization protocols, and health screenings, to ensure participant and staff safety
Education
Bachelor of Arts (Honors) - Political Science and Sociology
Queen’s University
Kingston, OntarioSkills
- MS Word
- Excel
- Client Retention
- Regional Sales
- Prospect Follow-up
- Lead Generation
- Territory Management
- Sales Pipeline Management
- Order management
- Product Knowledge
Timeline
Inside Sales Representative
TD SYNNEX
07.2024 - Current
Discovery Representative
TD Synnex
01.2023 - 06.2024
Guide
Banff Trail Riders
06.2022 - 08.2022
Transaction Coordinator
Royal Lepage Proalliance Realty, Brokerage
02.2022 - 05.2022
Junior Policy Analyst
GOC, Employment and Social Development Canada
06.2021 - 10.2021
Site Manager
PedalHeads
06.2020 - 08.2020
Bachelor of Arts (Honors) - Political Science and Sociology
Queen’s University
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