ALISSA ERMAKOV
Toronto,ON
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Server
Bridgette Bar
Toronto, Ontario
04.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Joey Restaurant
Toronto, Ontario
04.2022 - 03.2024
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
Flamingo's Restaurant & Bar
Toronto, Ontario
09.2019 - 03.2020
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
Master of Arts - Teaching
University of Toronto
Toronto, ON04-2024
Bachelor of Science - Human Biology
University of Toronto
Toronto, ON04-2022
Skills
- Proficient with diverse POS systems
- Smart Serve Certified
- Fluent in French and Russian
- High-volume dining
- Positive and professional
Timeline
Server
Bridgette Bar
04.2024 - Current
Server
Joey Restaurant
04.2022 - 03.2024
Server
Flamingo's Restaurant & Bar
09.2019 - 03.2020
Master of Arts - Teaching
University of Toronto
Bachelor of Science - Human Biology
University of Toronto
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