Summary
Overview
Work History
Education
Skills
Awards & Voluneering
References
Timeline
Generic

Alison McLaine

Charlottetown,PE

Summary

Skilled in all aspects of customer relationship satisfaction and management.. Client first attitude toward accomplishing tasks. Dependable and diligent individual with over 15 years experience working in the customer service industry.

Overview

9
9
years of professional experience

Work History

MEDICAL AESTHETICIAN

HELIX INTEGRATIVE HEALTH
01.2019 - 01.2022
  • Performed facial treatments on clients to correct and prevent skin conditions, microdermabrasion, laser resurfacing, chemical peels and laser hair removal.
  • Promoted skincare products to patients according to specific needs, boosting overall revenue.
  • Assembled patient rooms and sterilized equipment.
  • Promoted patient education of skincare to enhance patient confidence and reinforce therapy.
  • Developed comprehensive client records by documenting treatment histories, progress notes, and aftercare instructions for future reference.
  • Contributed to a welcoming and professional clinic atmosphere through exceptional interpersonal skills and a friendly demeanor.

HAIR STYLIST

EXTEND & BLEND
01.2021 - Current


  • Staying up-to-date with current and emerging trends to increase the guest experience.
  • Managing reception by answering phones, scheduling appointments, processing payments and updating social media.
  • Recommending services and products for clients to meet current needs or resolve specific concerns.
  • Providing comprehensive chemical hair treatments for various types of hair.
  • Modern blend coloring, cutting, chemically treating and styling hair for a high volume of clients daily.
  • Freelancing weddings and photoshoots by collaborating within the industry to boost client demand and building an online profile

HAIR STYLIST

IS. SALON KELOWNA BC
01.2018 - 01.2021
  • Enhanced client satisfaction by providing personalized haircuts, styling, color, extension and chemical services.
  • Stayed up-to-date with current and emerging trends to increase the guest experience
  • Collected payment from customers and scheduled appointments.
  • Actively promoted salon specials and discounts through social media to increase bookings and attract new clients.
  • Developed loyal following of clients by providing high-quality services.

AESTHETICIAN

ALIE'S AESTHETICS
01.2015 - 01.2018
  • Educated clients on skincare techniques and home care maintenance based on skin type and individual needs
  • Maintained retail product knowledge to answer customer questions, share benefits and increase sales
  • Delivered all services efficiently, leaving the client relaxed and satisfied
  • Cleaned and disinfected equipment to promote safe and sanitary environment.
  • Handled inventory management tasks by tracking supply levels, placing orders as needed, and organizing stock efficiently within the spa setting
  • Freelancing weddings and photoshoots by collaborating within the industry to boost client demand and building an online profile

Education

Bellami Hair Master Extensionist -

IS. Salon
01.2019

Eyes on Cancer Certificate EOC Melanoma Awareness Course -

01.2018

MC College Hair Design Diploma -

01.2017

Brows by G Microblading Certificate -

01.2015

Private Institute of Hair Design & Aesthetics -

01.2014

Charlottetown Rural High School Graduate -

01.2011

Skills

  • Excellent interpersonal and communication skills
  • Ability to provide exceptional customer service
  • Efficient time management skills, and capable of meeting tight deadlines
  • Self motivated and able to able to learn on own initiative
  • Capable of working in high pressure, fast paced environments while meeting targeted goals
  • Proficient in POS/ Aloha systems/ Booker inc/ Square
  • Scheduling appointments and organizing client files
  • Building client relations and maintaining a rapport

Awards & Voluneering

Skills Canada PEI Bronze Medal -2015

Judging for Skills Canada PEI -2016

Habitat for Humamity Consutruction Volunteer - 2010-2014

Charlottetown Soup Kitchen -2012-2015

References

  • Paula Squarebriggs, 902-394-1099
  • Krista Henniger, 778-215-5125
  • Jesse Stanley, 778-538-6768
  • Betty Strogaard, 250-870-0867

Timeline

HAIR STYLIST

EXTEND & BLEND
01.2021 - Current

MEDICAL AESTHETICIAN

HELIX INTEGRATIVE HEALTH
01.2019 - 01.2022

HAIR STYLIST

IS. SALON KELOWNA BC
01.2018 - 01.2021

AESTHETICIAN

ALIE'S AESTHETICS
01.2015 - 01.2018

Bellami Hair Master Extensionist -

IS. Salon

Eyes on Cancer Certificate EOC Melanoma Awareness Course -

MC College Hair Design Diploma -

Brows by G Microblading Certificate -

Private Institute of Hair Design & Aesthetics -

Charlottetown Rural High School Graduate -

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Alison McLaine