Lisa Peacock
Nepean
Summary
Sales-focused, customer-oriented Esthetician skilled in various types of esthetic and medical esthetic treatments. Expertise in marketing and promotional events.
Dedicated beauty professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Esthetician with over 30 years of experience in the beauty industry. Excellent reputation for maintaining and raising the standards in the Esthetics Industry.
Overview
45
45
years of professional experience
Work History
Medical Aesthetician
SKin Phi Medical Aesthetics and Wellness
10.2022 - Current
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
- Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.
- Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
- Collaborated with medical professionals to develop comprehensive treatment plans for patients with complex skin issues.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
Indian Head Massage Practitioner
Self Employed
01.2023 - Current
- Customized massage techniques to address specific patient needs and enhance overall satisfaction.
- Enhanced patient experience by maintaining a calm and welcoming environment.
- Maintained cleanliness and organization of massage area to ensure a safe and hygienic environment.
- Provided expert advice on post-treatment care to help clients prolong benefits of massages.
- Booked appointments using Jane booking app, greeted patients, handled payments.
- Increased therapist efficiency by managing supplies inventory, keeping workspaces organized, and maintaining equipment in optimal condition.
- Promoted relaxation for clients by creating a serene ambiance with appropriate lighting, music, aromatherapy, and temperature control options.
Advanced Skincare Specialist
Mahogany Medical Aesthetic Clinic
10.2021 - 10.2022
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Educated clients on treatment options
- Administered treatments using ZO Medical Aesthetic products.
- Advised clients on proper home-care regimens.
- Performed Microdermabrasion and Chemical Peel services.
- Recommended products for at-home use to increase retail sales.
- Discussed future procedures and treatment options with clients.
- Flexibly worked evenings and weekends to maintain proper clinic coverage.
- Informed guests of all medical aesthetic procedures available at the clinic.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Fostered friendly, warm and exceptional customer experience.
Senior Esthetician
Mahogany Salon and Spa
03.2017 - 10.2022
- Performed facial treatments, waxing, body treatments, pedicure, manicure and makeup lessons and applications.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Educated clients on treatment options
- Administered treatments using GM Collin and Yon Ka Professional products.
- Advised clients on proper home-care regimens.
- Recommended products for at-home use to increase retail sales.
- Discussed future procedures and treatment options with clients.
- Stocked treatment rooms with proper supplies.
- Carried out product inventory checks, charting and consultations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Consistently exceeded retails sales expectations and goals.
- Built a large repeat clientele.
- Fostered friendly, warm and exceptional customer experience along with a pleasant working environment.
Owner/Operator
Peacock Esthetics & Make Up Arts (PEMA)
01.2001 - 01.2013
- Designed and used print strategies such as newspaper and magasine ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Capitalized on social media platforms to increase market awareness.
- Performed all Esthetic services.
- Offered freelance makeup application for weddings, photography and special events.
Professional Model
Self Employed
01.1980 - Current
- Maintained skills, kept up with trends in the field for over 40 years.
- Operated as Model School Director, recruitment and teaching lessons.
- Promoted products and services by posing for commercials, live shows and photo shoots.
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
Network Marketing Professional
Isagenix
11.2009 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Maintained high levels of product knowledge and solutions.
Cosmetics Counter Manager
Holt Renfrew
09.1989 - 07.1999
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Trained in sales techniques and product line to improve recommendations and increase upselling for department.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Submitted reports to senior management to aid in business decision-making and planning.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Successfully drove new product lines to increase annual profits.
Award Winning Make Artist
Self Employed
08.1995 - Current
- Allied Beauty Association 2009, Toronto ON, 3rd Place Elegance Evening Makeup
- Allied Beauty Association 2006, Edmonton AB, 1st Place Evening Fashion Makeup
- Cosmetics Association of New Brunswick 2002, Fredericton NB, 1st Place Fantasy Makeup.
Education
No Degree - Professional Certification-Holistic Training
The Canadian Center of Indian Head Massage
720 Boyd Road, Elmsville, New Brunswick09-2020
Certification - Esthetics And Nail Care Technology
Majestany Institute
Fredericton, NB06.2000
Graduate Certificate - Cosmetics Management
Versailles Academy of Makeup Arts And Sciences
Ottawa, ON06.1984
No Degree - Business
Algonquin College
Ottawa, ONSkills
- Certified in Standard First Aid & CPR/AED level C Valid to 2027-11-30
- Negative for Police Records Check 2024-09-23
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
- Written Communication
- Planning and Coordination
- Interpersonal Communication
- Attention to Detail
- Good Telephone Etiquette
- PPE Compliance
- Active Listening
- Team building
- Self-Motivated
- Flexible and Adaptable
Timeline
Indian Head Massage Practitioner
Self Employed
01.2023 - Current
Medical Aesthetician
SKin Phi Medical Aesthetics and Wellness
10.2022 - Current
Advanced Skincare Specialist
Mahogany Medical Aesthetic Clinic
10.2021 - 10.2022
Senior Esthetician
Mahogany Salon and Spa
03.2017 - 10.2022
Network Marketing Professional
Isagenix
11.2009 - Current
Owner/Operator
Peacock Esthetics & Make Up Arts (PEMA)
01.2001 - 01.2013
Award Winning Make Artist
Self Employed
08.1995 - Current
Cosmetics Counter Manager
Holt Renfrew
09.1989 - 07.1999
Professional Model
Self Employed
01.1980 - Current
No Degree - Professional Certification-Holistic Training
The Canadian Center of Indian Head Massage
Certification - Esthetics And Nail Care Technology
Majestany Institute
Graduate Certificate - Cosmetics Management
Versailles Academy of Makeup Arts And Sciences
No Degree - Business
Algonquin College
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