Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Team Leader - Child Protection Team
Knucwentwecw Society
Williams Lake, BC
06.2020 - Current
Led a diverse team to enhance collaboration and communication among members.
Developed training programs to improve staff skills and operational efficiency.
Facilitated regular meetings to address team challenges and share progress updates.
Coordinated community outreach efforts to strengthen relationships with local stakeholders.
Evaluated team performance, identifying areas for improvement and implementing solutions.
Monitored daily workflow to ensure adherence to established policies and procedures.
Child Protection Worker
Ministry of Children and Families
Williams Lake, BC
05.2018 - 05.2020
Conducted assessments of child welfare and safety in various environments.
Collaborated with families to develop individualized support plans and resources.
Facilitated communication between children, families, and community organizations.
Documented case notes and reports to ensure accurate record-keeping practices.
Provided crisis intervention services during high-stress situations effectively.
Educated families on available support services and community resources regularly.
Program Coordinator
Axis Family Resourcrs
Williams Lake, BC
12.2013 - 05.2018
Coordinated program schedules and logistics for community outreach events.
Developed training materials and resources for staff and volunteers.
Facilitated communication between families and service providers effectively.
Monitored program compliance with organizational policies and standards.
Led team meetings to discuss program updates and address challenges.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Senior Child Protection Worker – Centralised Triage Team at Department of Communities: Child Protection and Family SupportSenior Child Protection Worker – Centralised Triage Team at Department of Communities: Child Protection and Family Support
Child Protection Team Leader at Ministry of Children and Family Development, MCFDChild Protection Team Leader at Ministry of Children and Family Development, MCFD