Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
COMMERCIAL CLEANER
ECHO JANITORIAL INC
Surrey, BC
04.2024 - Current
Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
Maintained cleanliness and hygiene in office buildings, leading to enhanced work environment sanitation.
Improved organizational efficiency by maintaining inventory of cleaning supplies and equipment, ensuring availability when needed.
Cleaned building floors by sweeping, mopping, and scrubbing floors.
Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
LEGAL ASSISTANT
COWLEY & COMPANY
Surrey, BC
04.2018 - 04.2019
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
PERSONAL SHOPPER
THE REAL CANADIAN SUPERSTORE, CLICK & COLLECT
Surrey, BC
11.2016 - 04.2018
Ensuring customer orders are accurate and ready for pick-up
Maintain and organize customers’ orders
Answering any customer inquiries and providing exceptional customer service
Interact with clients by multi- line phone and in person
Consistently meets deadlines and remain calm under pressure
Train and supervise new staff in procedures and use of current computer/POS software and picking tools
HOUSEKEEPER
SHERATON GUILFORD HOTEL
Surrey, BC
06.2015 - 10.2016
Maintain high quality of guest service
Maintain positive and professional demeanor during all interactions with guests, fellow employees, and vendors
Maintain open line of communication with Management
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
SUPERVISOR
CINEPLEX ODEON STRAWBERRY HILL
Surrey, BC
01.2012 - 06.2015
Lead, train & motivate fellow employees through team planning & program implantation
Provide new & existing cast members with the knowledge & skills to provide exceptional guest service
Keep track of, organize, count & credit inventory
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs