Summary
Overview
Work History
Skills
Languages
Timeline
ProjectManager
Sheryl Thibodeau

Sheryl Thibodeau

Office Admin, Professional Cleaner, A/P & A/R
Orangeville,ON

Summary

Dedicated professional with a proven track record enhancing client satisfaction through meticulous deep cleaning and efficient space organization. Skilled in safe chemical handling and MS Office, adept at fostering positive relationships. Demonstrated flexibility and a commitment to excellence, significantly improving operational efficiency and client trust. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Hardworking and passionate job seeker with strong organizational skills ready to help team achieve company goals.

Overview

27
27
years of professional experience
35
35

Housekeeping skills

25
25

Account Reconciliation

Work History

Commercial Cleaner

Divas
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
  • Refilled soap dispensers and air fresheners in Number bathrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
  • Safeguarded clients'' property and privacy by following strict security protocols during cleaning assignments in sensitive areas.
  • Fostered healthier office environment by using eco-friendly and non-toxic cleaning products.
  • Streamlined cleaning processes, allowing for more efficient task completion without compromising on quality.
  • Increased client satisfaction by providing thorough cleaning services tailored to individual business needs.
  • Promoted culture of safety and compliance by adhering to all workplace health and safety guidelines during cleaning operations.
  • Prevented property damage and loss by carefully handling and cleaning delicate surfaces and items.
  • Elevated customer experience in commercial spaces by ensuring all areas were visually appealing and odor-free.
  • Reinforced client trust and satisfaction, adhering strictly to confidentiality agreements while cleaning sensitive office areas.
  • Reduced operational costs by performing minor maintenance tasks, such as changing lightbulbs and fixing leaks, during cleaning rounds.
  • Ensured safety and cleanliness in high-traffic areas, preventing slip and fall accidents through timely mopping and spill management.
  • Optimized cleaning routes and methods for large facilities, achieving comprehensive coverage in less time.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained floor cleaning and waxing equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Operated buffers and burnishers to clean and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Professional Residential Cleaner

Divas
05.2024 - Current
  • Received positive feedback from clients due to attention to detail and commitment to exceeding expectations.
  • Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
  • Streamlined service offerings by identifying opportunities for efficiency improvements in standard operating procedures.
  • Communicated effectively with clients regarding specific needs or concerns related to their home''s cleanliness and organization.
  • Increased overall home sanitation levels by disinfecting high-touch surfaces regularly during cleaning sessions.
  • Maintained a clean and organized appearance for client homes, ensuring maximum comfort and ease of use.
  • Implemented environmentally friendly cleaning practices, reducing the use of harsh chemicals in client homes.
  • Collaborated with team members to complete larger-scale projects or deep-cleaning assignments efficiently within designated timeframes.
  • Provided exceptional laundry care, including washing, drying, folding, ironing, and organizing clothing items for clients.
  • Utilized specialized equipment such as steam cleaners or carpet shampooers to address specific client requirements effectively.
  • Delivered consistent results by adhering to established cleaning protocols and checklists.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Adhered to professional house cleaning checklist.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Polished fixtures to achieve professional shine and appearance.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Operated electronic backpack vacuums and floor sweepers.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld all safety standards when handling potentially hazardous materials during daily cleaning routines.
  • Continuously expanded knowledge of best practices in residential cleaning through ongoing professional development and industry research.
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services to residential clients.
  • Demonstrated flexibility and adaptability when accommodating unique client requests or last-minute scheduling changes.

Administrative Assistant

M.J.Dixon Construction
06.2022 - 03.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Maintained inventory of office supplies and placed orders.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Office Manager &Account payable

CSN Collision
Scarborough , Ontario
02.2011 - 03.2020

Account payable and accounts receivable

Skills

Housekeeping skills

  • Commercial and Residential Cleaning
  • Equipment Disinfection
  • Bed Making
  • Appliance Shining
  • Mobile Devices
  • Interior Window Washing
  • Linens and Toiletries
  • Guest Service and Support
  • Chemical Cleaners
  • Resident Support
  • Room Sanitization
  • COVID-19 Safety Procedures
  • Room and Public Space Cleaning
  • Guest Request Response
  • Deep Cleaning Protocols
  • Health and Safety Compliance
  • Exceptional Communicator
  • Excellent Written and Oral Communication
  • Commercial Cleaning

Languages

English
Bilingual or Proficient (C2)

Timeline

Professional Residential Cleaner

Divas
05.2024 - Current

Administrative Assistant

M.J.Dixon Construction
06.2022 - 03.2024

Office Manager &Account payable

CSN Collision
02.2011 - 03.2020

Commercial Cleaner

Divas
Sheryl ThibodeauOffice Admin, Professional Cleaner, A/P & A/R