Summary
Overview
Work History
Education
Skills
Timeline
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Alisha Randall

Prince George,BC

Summary

Dynamic professional with a proven track record at Medguys, enhancing delivery efficiency and customer satisfaction through optimized routing and exceptional service. A motivated self-starter skilled in time management and adept at building strong customer relationships. Excels under pressure, consistently exceeding delivery goals with a friendly and professional demeanor.

Overview

14
14
years of professional experience

Work History

Medication Delivery

Medguys
09.2021 - Current
  • Expedite urgent deliveries, prioritizing time-sensitive deliveries to meet critical deadlines.
  • Collaborate with team members to delegate incoming calls and coordinate deliveries and optimize overall efficiency within the company.
  • Develope strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Adapted quickly to changing circumstances in real-time situations.
  • Manage competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.
  • Demonstrate a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.

Courier Contractor

Intelcom
01.2011 - 08.2021
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
  • Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
  • Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.

Education

Interpersonal Communication & Office Skills

Sprott Shaw College
Prince George, BC

Skills

    Motivated, self starter with an aptitude for learning new responsibilities quickly

    Outgoing personality

    Strong people skills, relaxed and at ease with public

    Professional and friendly

Timeline

Medication Delivery

Medguys
09.2021 - Current

Courier Contractor

Intelcom
01.2011 - 08.2021

Interpersonal Communication & Office Skills

Sprott Shaw College

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Alisha Randall