Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Barista / Cashier
Lemonology
Dagupan City, Pangasinan, Philippines
12.2023 - 12.2024
Providing fast friendly accurate and delightful service.
Prepared and serve hot and cold beverage such as specialty coffee and milk teas/ teas, juices and other food product like sandwiches, muffins baked good etc.
Make product recommendation, highlight various brewing methods and upsell other menu items always knowing our product to avoid guest allergies incident.
Received and take payments making sure the cashbox is balanced opening to closing making sure all bills and coins is available.
Contributes towards the achievement of the restaurant targets and sales.
Making daily, weekly and monthly store inventory, requesting product order to the owners for bar needs.
Checking and receiving delivery making sure quality and standards for all products delivered.
Reason for Leaving: Resigned
Baker
Jech’s Bakeshop and Restaurant
Dagupan City, Philippines
01.2021 - 01.2023
Maintained a clean and organized workspace following company standard regarding food safety and recipe.
Preparing baking ingredients and decorating a variety of baked good according to company standard design.
Greeting customers answering question making recommendations accepting orders and payments if the cashiers needed help.
Keeping records relating to deliveries inventory and production levels.
Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.
Reason for Leaving: Finish Contract
Barista / Cashier
Café Latea Coffee and Restaurant
Dagupan City
03.2015 - 10.2015
Providing fast friendly accurate and delightful service.
Prepared and serve hot and cold beverage such as specialty coffee and milk teas/ teas and other food product like sandwiches, muffins baked good etc.
Make product recommendation, highlight various brewing methods and upsell other menu items always knowing our product to avoid guest allergies incident.
Received and take payments making sure the cashbox is balanced opening to closing making sure all bills and coins is available.
Accurately take customer orders including all preferences.
Preparing and calibrating coffee beans including coffee machine and making all station is clean at all times.
Monitor proper operation of brewing and other food equipment, resolve and or report any equipment problems promptly for resolution.
Reason for Leaving: Resigned
Barista / Cashier
Antoninos Café
Dagupan City, Philippines
02.2014 - 02.2015
Received and take payments making sure the cashbox is balanced opening to closing.
Prepared and serve hot and cold beverage such as specialty coffee and milk teas/ teas and other food product like sandwiches, muffins baked good etc.
Preparing and calibrating coffee beans including coffee machine as per company standard always and making all station is clean at all times.
Provide a welcoming, engaging and friendly environment at all customers; engage with new and regular customers.
Monitor proper operation of brewing and other food equipment, resolve and or report any equipment problems promptly for resolution.
Provide menu assistance to customers to get what they want while serving them efficiently to maintain appropriate customer flow.
Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean.
Contributes towards the achievement of the restaurant targets and sales.
Reason for Leaving: Finish Contract
Barista / Cashier
Gaudencio’s Cafe
Calasiao, Pangasinan, Philippines
12.2013 - 01.2014
Received and take payments making sure the cashbox is balanced opening to closing.
Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean.
Provide a welcoming, engaging and friendly environment at all customers; engage with new and regular customers.
Make product recommendations, highlight various brewing methods and upsell other menu items.
Help track food and supply inventory (e.g., in display cases, behind counter etc.) and assist with restocking as necessary.
Prepared and serve hot and cold beverage such as specialty coffee and milk teas/ teas and other food product like sandwiches, muffins baked good etc.
Learn and stay current on all menu items ingredients, brewing, preparation methods, and specialty new items.
Provide customer feedback and response to new menu items to store management.
Reason for Leaving: Finish Contract
Sales Representative
Hanes Robinsons Department Store
Dagupan City, Philippines
05.2013 - 11.2013
Serves customers by selling products and meeting customers’ needs making sure all items is available.
Proving daily inventory and weekly inventory for management, updating management for items needed.
Making sure all display and items is presentable to customer’s eyes making sure my station is clean and tidy.
Assisting customer in delightful way, presenting them new items doing upsell at all times.
Extensive knowledge of fashion trends and proven ability to provide personalized style recommendations to customers.
Reason for Leaving: Finished Contract
Barista / Cashier
Zola Café Restaurant
Dagupan City, Philippines
03.2012 - 04.2013
Providing fast friendly accurate and delightful service.
Deliver hot, fresh and good looking foods
Maintain positive disposition and makes every attempt to be accommodating and polite even when faced with difficult customers. Handle customer concerns effectively.
Contributes towards the achievement of the restaurant targets and sales.
Ensures work is done right the first time, even with minimal supervision. Completes tasks on time and ensures that these are done with quality and in accordance to the standard.
Maintains high standards on food preparation and serving all the time. Prepares the right amount of food to ensure product freshness and minimize wastages.
Communicates, coordinate and cooperate with co-employee to promote teamwork.
Adheres to guidelines on schedule and work hours at all times. Reports to work on time; shows up as schedule.
Influences co-employees to be trustworthy and to what is right all the time.
Prioritizes customer needs at all times and responds to them in first, friendly and accurate manner. Always aims to exceed customer expectations.
Reason for Leaving: Finished Contract
Sales Representative
P&G Products Csi City Mall
Dagupan City, Philippines
07.2011 - 02.2012
Reason for Leaving: Resigned
Sales Representative
J&J Products Csi City Mall
Dagupan City, Philippines
12.2011 - 06.2011
Reason for Leaving: Transfer
Education
Associate of Business Administration -
University of Luzon
01.2012
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Dagupan City National High School
01.2010
West Central Elementary School 1
01.2006
Skills
Ability to carry out duties well and never stop looking for bigger responsibilities
Can adapt quickly and effectively to changing situations
Ability to work under pressure and in strenuous environment
Motivated, self-started with an aptitude for learning new tasks quickly
Fast leaner, efficient, trustworthy, personable
Skilled in major relevant computer applications like MS word, MS excel