Alisha Alisha
Vancouver
Summary
Dynamic sales leader with proven expertise in sales process management and exceptional problem-solving skills, honed at H&M Hennes & Mauritz. Excelled in sales coaching, driving team performance beyond goals through innovative strategies and effective communication. Known for fostering teamwork and collaboration, significantly enhancing closing ratios and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Coach
H&M Hennes & Mauritz
10.2024 - Current
- Established clear expectations for performance standards while providing ongoing mentorship to help sales professionals exceed goals consistently.
- Encouraged the adoption of new sales techniques and technologies to help team members stay ahead in a competitive market.
- Enhanced team''s closing ratios through in-depth training on effective communication and negotiation tactics.
Retail Sales Advisor
H&M Hennes & Mauritz
11.2023 - Current
- Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
- Promoted a positive work atmosphere among colleagues through teamwork initiatives that contributed to achieving common goals.
- Utilized strong multitasking abilities while juggling multiple responsibilities such as cashiering, stocking shelves, assisting customers, or handling returns/exchanges efficiently.
Education
Associate of Arts - Mass Communication
Columbia College
Vancouver, None10-2025
Skills
- Sales process management
- Objection handling
- Sales strategy development
- Sales training
- Closing techniques
- Sales coaching
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
employee of the month
by keeping with the company loyalty.
substituting as managers while solving problems.
Timeline
Sales Coach
H&M Hennes & Mauritz
10.2024 - Current
Retail Sales Advisor
H&M Hennes & Mauritz
11.2023 - Current
Associate of Arts - Mass Communication
Columbia College
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