Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Nancy Dhanjal

Nancy Dhanjal

Mississauga,ON

Summary

Proven leader in sales and coaching, excelling in objection handling and sales strategy development. At UNIQLO, I spearheaded a team to top performance by customizing coaching plans and boosting morale, significantly exceeding sales goals. My adeptness in sales training and employee onboarding, coupled with a talent for fostering high-performing teams, underscores my commitment to excellence and growth.

Energetic and motivational with talent for fostering positive sales environments and nurturing team growth. Possesses solid understanding of sales strategies and techniques, coupled with ability to analyze performance and implement improvement plans. Dedicated to driving sales success and enhancing team performance through innovative coaching methods.

Overview

3
3
years of professional experience

Work History

Sales Coach

UNIQLO
03.2024 - Current
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Developed customized coaching plans, addressing specific skill gaps and needs within the sales force.
  • Boosted team morale with regular recognition of outstanding achievements and contributions to the company.
  • Established clear expectations for performance standards while providing ongoing mentorship to help sales professionals exceed goals consistently.

Assistant Store Manager

Boathouse
01.2024 - 07.2024
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Opening and Closing Duties
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Seasonal Retail Sales Associate

H&M Hennes & Mauritz
11.2023 - 02.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Office Administrator

UniWorld Consulting
06.2023 - 09.2023
  • Organize and maintain client files and records.
  • Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
  • Handle social media account of company and regularly post and monitor growth of account.
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.

Customer Service Representative

Teleperformance
11.2022 - 03.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Promptly responded to inquiries and requests from prospective customers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Network Marketer

Forever Living Products International
01.2022 - 12.2022
  • Social Media Marketing
  • Boosted sales through effective presentation of product benefits and tailored recommendations to meet individual client needs.
  • Increased network size by actively prospecting and engaging with potential clients through social media, phone calls, and in-person meetings.
  • Contributed to event marketing, sales and brand promotion.

Education

High School Diploma -

Mohawk College of Applied Arts And Technology
Mississauga, ON
08-2024

Skills

  • Sales process management
  • Objection handling
  • Sales strategy development
  • Sales Training
  • Coaching Techniques
  • Closing Techniques
  • Upselling strategies
  • Sales Enablement
  • Sales team training
  • Employee Onboarding

Accomplishments

  • Achieved Level 2 Sales Coach designation through effectively helping with customer retention and interpersonal skills.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Coach

UNIQLO
03.2024 - Current

Assistant Store Manager

Boathouse
01.2024 - 07.2024

Seasonal Retail Sales Associate

H&M Hennes & Mauritz
11.2023 - 02.2024

Office Administrator

UniWorld Consulting
06.2023 - 09.2023

Customer Service Representative

Teleperformance
11.2022 - 03.2023

Network Marketer

Forever Living Products International
01.2022 - 12.2022

High School Diploma -

Mohawk College of Applied Arts And Technology

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Nancy Dhanjal