Alisa Imanyan Arabi
ON
Summary
Seeking a rewarding, long term career as a Medical Laboratory Assistant/Technician utilizing skills, knowledge and professionalism.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Client Services, Towing
CAA
10.2022 - Current
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Supervisor - Catering
Shatter Abbas Catering Inc.
10.2017 - 10.2022
- Managing daily operations, scheduling, inventory and customer service
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Organized and oversaw food service training to education as well as training new hires in food handling
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Monitored food preparation, production, and plating for quality control.
Medical Laboratory Assistant/Technician
Alpha Laboratories
08.2018 - 10.2018
- Specimen Handling (accessioning, processing, distribution to testing departments)
- Followed safety protocols to maintain safe and secure laboratory environment.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Shadowed (MLTs) technologists in the microbiology, chemistry, and hematology departments
Medical Laboratory Assistant/Technician
MCI Main Exchange
08.2018 - 10.2018
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed laboratory tests to assist physicians in diagnosis. (rapid/point of care testing/phlebotomy)
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Verified patients' identification for proper sample collection.
- Conducted 12 Lead ECG testing for patients
Designer/Decorator
La Rocca Creative Cakes
01.2016 - 10.2017
- Fulfilling order requests as per management and clients
- Designing and decorating cakes in a fast paced, high volume setting
Medical Laboratory Intern
Mother Pathobiology Laboratory
09.2006 - 03.2007
- Followed method or standard instructions and adhered to internal SOPs to eliminate repeat testing, deviations and investigations.
- Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
- Prepared reagents and solutions, calibrating pipettes and related activities to support experiments.
- Leveraged personal protective equipment to maintain safety in lab.
- Conducted wide range of laboratory tests and recorded results.
- Collected blood samples in accordance with laboratory protocols and regulations.
Education
Medical Laboratory Science
TUMS School of Medical Laboratory Sciences
Tehran, IranMedical Laboratory Assistant/Technician Diploma
Anderson College of Health Sciences
North York, ON11.2018
Skills
- EQual Accreditation (Canada) Medical Laboratory Assistant/Technician Diploma Program Graduate
- Medical Laboratory Procedures & Safety Protocols
- Specimen Collection and Handling
- Workflow Coordination & Team Collaboration
- Inventory and Quality Control
- Attention to Detail
- Positive Attitude
- Multitasking and Organization
- Phlebotomy and ECG
Related Skills Experience
- Phlebotomy/venipuncture (various drawing techniques/methods)
- Performed blood collection, smearing, inoculation, culture & sensitivity tests
- Successfully maintained laboratory maintenance and safety procedures
- Customer service skills and patient management
Volunteer Experience
Canadian Council for the Arts, Harbourfront Tirgan Festival 2019
Provided support in an administrative capacity enhancing visitor experience to the annual cultural festival.
Qualification Highlights
- Completed an accredited Medical Laboratory Assistant/Technician program (Accreditation Canada)
- Ability to perform laboratory specimen testing using various equipment
- Completed Laboratory Safety, WHMIS and SOP trainings
- Specimen collection, handling and procurement training
- First Aid/CPR Level C Certified with AED
- Trained in 12 and 15 lead ECG/ Electrocardiography
- Excellent venipuncture/phlebotomy skills using various drawing methods
- Observing and recording patient vitals (blood pressure, temperature etc.)
- Outstanding customer service experience and skills
References
References will be provided upon request
Languages
English
Full Professional
Persian
Native or Bilingual
Certification
- TDG (Transport of Dangerous Goods)
- WHMIS (Workplace Hazardous Materials Information System
- Smart Serve Ontario
- Red Cross First Aid/CPR/AED
Timeline
Client Services, Towing
CAA
10.2022 - Current
Medical Laboratory Assistant/Technician
Alpha Laboratories
08.2018 - 10.2018
Medical Laboratory Assistant/Technician
MCI Main Exchange
08.2018 - 10.2018
Supervisor - Catering
Shatter Abbas Catering Inc.
10.2017 - 10.2022
Designer/Decorator
La Rocca Creative Cakes
01.2016 - 10.2017
Medical Laboratory Intern
Mother Pathobiology Laboratory
09.2006 - 03.2007
Medical Laboratory Science
TUMS School of Medical Laboratory Sciences
Medical Laboratory Assistant/Technician Diploma
Anderson College of Health Sciences
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