Alicia Lewis
Paris
Summary
Dynamic and detail-oriented Cardiology Administrator with a proven track record at Medi-Share, excelling in EMR systems and patient care. Demonstrates exceptional proficiency in Microsoft and Excel, alongside a personable demeanor. Achieved streamlined clinic operations through meticulous attention to detail and robust administrative skills, enhancing patient satisfaction and workflow efficiency.
Overview
15
15
years of professional experience
Work History
Cardiology Administrator
Medi-Share
08.2024 - Current
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship.
- Conducted patient assessments through testing with holter monitors, ABP devices, and ECG equipment.
- Processed hospital bookings, referrals and clinical dictations.
Office Administrator
SK Physiotherapy & Sports Injury Clinic
08.2023 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Billed insurances and WSIB accordingly, keeping track of billing and processing payments
Ophthalmology Technician
Orbital Holdings
03.2010 - 09.2019
- Maintained patient confidentiality at all times, adhering to regulations and safeguarding sensitive medical information.
- Contributed to clinic flow by assisting in patient work up with necessary testing prior to appointment.
- Served as a reliable and knowledgeable resource for patients, providing guidance on appropriate drops and pre-surgical care.
- Assisted with in office procedures, sterilization of instruments and setting up/ cleaning of procedure room.
Education
Pre-Med
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05.2019
Skills
- Personable and professional demeanour with patients and co-workers
- Proficient in Microsoft, Excel, and EMR medical systems
- Attention to detail
- Highly patient and reliable with strong ability to learn new tasks
Languages
English
Native or Bilingual
Timeline
Cardiology Administrator
Medi-Share
08.2024 - Current
Office Administrator
SK Physiotherapy & Sports Injury Clinic
08.2023 - 09.2024
Ophthalmology Technician
Orbital Holdings
03.2010 - 09.2019
Pre-Med
Conestoga College Institute of Technology And Advanced Learning
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