Alicia Escalante
Los Angeles
Summary
Enthusiastic and motivated college student pursuing a Sociology and Psychology degree at the University of Portland. Adept at critical thinking and communication, passionate about social issues and criminal injustice. Eager to leverage my academic achievements and leadership skills to contribute positively to the field of criminal law. Strong problem-solving combined with a proactive mindset to support team success and drive personal growth.
Overview
3
3
years of professional experience
Work History
Cashier, Server, Barista
University of Portland
09.2024 - 11.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Starbucks
12.2022 - 05.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Operated cash registers to process customer payments.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Sandwich Artist
SUBWAY®Restaurants
07.2021 - 10.2021
- Operated cash registers to process payments from customers.
- Trimmed meats and cheeses for sandwiches as needed.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Replenished condiments and other supplies at front counter areas.
- Maintained cleanliness of work area throughout shift.
Education
High School Diploma -
Palisades Charter High School
Pacific Palisades, CA06-2023
Some College (No Degree) - Sociology And Psychology
University of Portland
Portland, ORSkills
- Cash Handling
- Food Preparation
- Speedy and efficient
- Conflict Mediation
- Positive and professional
- Team Player
- Solid problem solver
Languages
English
Native/ Bilingual
Spanish
Professional
Education and Training
true,other,other
Volunteer Experience
Social Media Manager-
In charge of Social Media for a non-profit organization named Warrior Angels Rescue. We helped Afghan refugees in their time of need to safe harbor.
- Developing a cohesive content strategy aligned with business goals.
- Designing or coordinating the creation of visuals like graphics, photos, and videos.
- Building and nurturing online communities by interacting with followers and responding to comments/messages.
- Managing relationships with clients or stakeholders, providing updates and discussing strategies.
- Staying informed about industry developments and new tools to enhance social media strategies.
Interests
- Baking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Environmental Conservation Projects
- Getting involved in local advocacy groups to promote positive change in the community
- Animal Care
Timeline
Cashier, Server, Barista
University of Portland
09.2024 - 11.2024
Barista
Starbucks
12.2022 - 05.2024
Sandwich Artist
SUBWAY®Restaurants
07.2021 - 10.2021
Some College (No Degree) - Sociology And Psychology
University of Portland
High School Diploma -
Palisades Charter High School
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