Sam Giroux
Sault Ste. Marie,ON
Summary
Customer-focused associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Barista/Server/Motel Receptionist/Cashier
Voyageurs Lodge
07.2023 - Current
- Served customers in a friendly and courteous manner
- Handled inquiries of customers and fulfilled customers orders
- Received orders, prepared food, and used cash register
- Insured that the workplace is clean and up to the health and safety standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Maintained accurate records of guest information, payment transactions, and room assignments to ensure smooth operations.
- Tended to phone lines effectively, handling reservations, cancellations, and general inquiries professionally.
Customer Experience
Walmart Canada
10.2021 - 07.2023
- Assisted in the maintenance of store shelves as needed to promote sales and maintain neatness
- Maintained knowledge of current prices for products to ensure accuracy when processing transactions
- Assisted customers with product selection and provide product education
- Maintained a clean and organized work area for optimal customer service experience.
Education
Highschool Diploma -
White Pines Collegiate
06.2022
Skills
- Adaptable and Flexible
- Effective and attentive listening
- Takes initiative
- Conflict resolution
- Problem-solving
- Works well under pressure and with others
- Beverage Preparation
- Opening and Closing Duties
- Cash Register Operation
- Cash Handling
- Tourism Knowledge
Timeline
Barista/Server/Motel Receptionist/Cashier
Voyageurs Lodge
07.2023 - Current
Customer Experience
Walmart Canada
10.2021 - 07.2023
Highschool Diploma -
White Pines Collegiate
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