Alice Zhu
Calgary,AB
Summary
Professional Interpreter with 3 years of experience helping diverse individuals. Moves easily between Mandarin, Cantonese and English without missing details. Focused on advancing vocabulary, idiomatic and cultural understanding with up-to-date knowledge.
Overview
16
16
years of professional experience
Work History
Mandarin / Cantonese Interpreter
Calgary Board of Education
Calgary, AB
10.2020 - Current
- Assist students, parents, and staff with communication during meetings, parent-teacher conferences, or other school-related events
- Perform other duties as assisting school to make appointment and change appointment time
- Maintain confidentiality of all interpreted and translated communication
- Attend professional development and training opportunities to improve interpreting and translating skills
- Proofread, edited and revised translated documents.
- Provided appropriate contextual information to increase clients understanding of translations.
Bookkeeper
Webest Leasing & Rental Ltd
Calgary, AB
03.2020 - Current
- Prepare monthly and annual financial reporting, record payments and adjustment
- Basic HR duties including new hire documents, worker’ compensation and insurance filings
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
Child Development Worker
KIDS & COMPANY
Calgary, AB
09.2018 - Current
- Plan and implement age-appropriate program and activities according to curriculum objectives;
- Assisted children in development of social, communication and problem-solving skills.
- Utilize positive child guidance strategies;
- Prepare and serve meals and snacks for children, ensuring any special dietary requirements are met
- Daily reporting of children’s activities and progress
- Communicate effectively with colleagues and parents with the goal of ensuring that each child reaches their maximum potential
- Attend and participate in scheduled courses, meetings and training sessions
HR/Safety Administration Assistant
Light Speed Logistics
Rockyview, AB
09.2015 - 09.2018
- Perfected constant collaboration with dispatch team to ensure the arrangement of all required documents and identification were prepared before shipments
- Regular collaboration with accounting department with regards to payroll and AP while maintaining all necessary documentation for execution
- Created and maintained excel safety bonus calculation system to streamline the regular bonus periods for over 400 drivers
- Guided new drivers through orientation, explained benefit package, gathered all outstanding documentation
- Constantly stayed on top of regular HR related tasks including (but not limited to); WCB claims, fuel tax reports, all government road permits, quarterly/annual safety bonuses, alcohol/drug testing, driver terminations, fine payments etc.
Account Manager
Bank of Montreal
Brentwood Calgary, AB
06.2015 - 09.2015
- Provided excellent client service in all areas of personal baking such as; day to day banking, investments and lending
- Expertly explained all the variations in Government Registered accounts including RRSP’s, RESP’s, TFSA’s etc
- Including governing legislation with regards to contribution, withdrawal, transferring and tax implications
- Created and maintained long term client relationships as well as engaged new business through referral and promotional sales tactics
Premium Banker
HSBC
Burnaby, BC
01.2011 - 10.2013
- Responsible for all client relations with a primary focus on Advance and Premier customers in a face to face or over the phone platform
- Diligent management of client accounts while demonstrating initiative in developing new client business through client referrals and new product promotion/education
- Constantly screened and assessed all documentation ensuring compliance as well as operational and system control so as to adhere to HSBC regulatory standards as well as government regulation
Personal Banker
HSBC
Richmond, BC
01.2008 - 01.2011
- Achieved the 6th highest annual sales record nationwide within Canada
- Performed banking duties such as; processing banking transactions, exchanging foreign currency, preparing travelers cheques and money orders etc., in an accurately and timely fashion
- Exemplified being proactive by introducing and educating clients on new and modified financial services products at HSBC
Credit Counselor
CIBC
Vancouver, BC
01.2007 - 01.2008
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions and time extensions.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Accepted and processed customer payments and applied toward account balances.
Education
Continuing Education - Microsoft Azure Certificate
University of Calgary
Calgary, ABSome College (No Degree) - Introduction To Python Programming And AI
Alberta AI
Calgary, AB09.2021
Certificate - Community Interpreter
CILISAT
Calgary, AB09.2020
Certificate - Community Interpreter
CISOC - Cultural Interpretation Services For Our C
Calgary, AB04.2020
Diploma - Early Learning And Child Care
Bow Valley College
Calgary, AB01.2020
Certificate - Personal Finance Planning
WebestCanadian Security Institute
01.2014
BBA -
University of British Columbia
Kelowna01.2011
Skills
- Office administrative software proficiency including Microsoft Word, Excel, Power Point etc
- Basic Python skills
- Unique client/coworker relation skills
- Word Processing and Typing 56 WPM
- Excellent organizational skills
- Filing and Data Entry experience
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional
English
Full Professional
Timeline
Mandarin / Cantonese Interpreter
Calgary Board of Education
10.2020 - Current
Bookkeeper
Webest Leasing & Rental Ltd
03.2020 - Current
Child Development Worker
KIDS & COMPANY
09.2018 - Current
HR/Safety Administration Assistant
Light Speed Logistics
09.2015 - 09.2018
Account Manager
Bank of Montreal
06.2015 - 09.2015
Premium Banker
HSBC
01.2011 - 10.2013
Personal Banker
HSBC
01.2008 - 01.2011
Credit Counselor
CIBC
01.2007 - 01.2008
Continuing Education - Microsoft Azure Certificate
University of Calgary
Some College (No Degree) - Introduction To Python Programming And AI
Alberta AI
Certificate - Community Interpreter
CILISAT
Certificate - Community Interpreter
CISOC - Cultural Interpretation Services For Our C
Diploma - Early Learning And Child Care
Bow Valley College
Certificate - Personal Finance Planning
WebestCanadian Security Institute
BBA -
University of British Columbia
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