Alice Gao
Thunder Bay,ON
Summary
Dynamic bilingual interpreter with extensive experience at Diamond Ocean Business Service Co., LTD, excelling in cross-cultural communication and client support. Proven ability to deliver precise interpretations in high-stakes environments, enhancing client relationships and ensuring confidentiality. Skilled in memory retention and stress management, consistently receiving positive feedback for exceptional service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Conference Interpreter for Chinese and English
Diamond Ocean Business Service Co., LTD
11.2023 - 06.2025
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Provided oral interpretations for clients during special events, such as retail industry, economy and culture.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Simultaneous Interpreter Intern
United Nations
07.2023 - 07.2023
- Assisted in bridging cultural gaps by offering precise translation and localization of written content.
- Enhanced communication by providing accurate and timely interpretation during 10+ high-level meetings.
- Developed strong working relationships with clients, consistently receiving positive feedback for efficient interpreting services.
- Demonstrated adaptability by offering quality interpretation across a variety of subjects, including finance, technology, and politics.
English as a Second Language Teacher
Univeral IELTS
09.2021 - 06.2022
- Enhanced students' language proficiency by utilizing diverse teaching methods and materials.
- Increased student confidence through regular feedback and personalized instruction.
- Educated students in basics of English grammar and conversational speaking for IELTS
Cashier; Reception; Seller; Cook
KFC McDonald
01.2012 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided efficient food preparation and customer service, including making burgers, operating drink machines and ensuring timely order delivery.
- Sorted and stacked clean dishes and ensured sanitation standards were met.
Education
Associate of Arts - Conference Interpretating And Translation Studies
University of Leeds
United Kindom, Leeds11-2023
Master of Arts - Language Interpretation And Translation
Tianjin University
China, Tianjin06-2020
Bachelor of Arts - Translation
Tianjin Foreign Studies University
China, Tianjin06-2018
Skills
- Fluent bilingualism
- Client support
- Professional ethics
- Client confidentiality
- Interpersonal communication
- Cross-cultural communication
- Relationship building
- Memory retention
- Stress management
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
- IELTS 7.5 ( speaking 8)
- CATTI Ⅱ （China Accreditation Test for Translators and Interpreters)
- Cambridge Business English Certificate Higher
Timeline
Conference Interpreter for Chinese and English
Diamond Ocean Business Service Co., LTD
11.2023 - 06.2025
Simultaneous Interpreter Intern
United Nations
07.2023 - 07.2023
English as a Second Language Teacher
Univeral IELTS
09.2021 - 06.2022
Cashier; Reception; Seller; Cook
KFC McDonald
01.2012 - 12.2013
Associate of Arts - Conference Interpretating And Translation Studies
University of Leeds
Master of Arts - Language Interpretation And Translation
Tianjin University
Bachelor of Arts - Translation
Tianjin Foreign Studies University
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