Ali Ahmad Bhatti
Mississauga,ON
Summary
Goal-oriented Car Sales Consultant successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Streetsville Hyundai
Mississauga, ON
08.2023 - 11.2023
- Meeting and greeting customers who enter the sales lot or dealership in a welcoming and helpful way
- Answering general and detailed questions about particular vehicles and the financial aspects of buying them
- Helping customers become familiar with the cars they are interested in by offering test drives and explaining technical details and specific legal or financial requirements
- Helping customers sort out and process their financing and purchase options based on their specific situation
- Persuading customers to buy a vehicle in a way that leaves them feeling good about their choice
- Making sure the cars on display are in good order and well cared for.
Sales and Service Coordinator
Acosta Canada
Mississauga, ON
06.2022 - 07.2023
- Provide sales, service and product support to Consumers, Retail Sales Associates and Trade Partners
- Support Trade Partners and the Whirlpool Service Technician team with parts and service inquiries
- Educating consumers about their manufacturer's warranty and explaining the benefits of purchasing an Extended Warranty Plan with the intent of making a sale
- Support the day-to-day activity of an online product knowledge platform
- Maintain a high level of professional communication with internal and external stakeholders
- Resolve problems and action to be taken and then communicate them quickly and clearly
- Support ongoing projects using SAP, Google Suit Bazaarvoice, Jira, Tableau as required.
Creditor Specialist
RBC Royal Bank
Mississauga, ON
01.2022 - 06.2022
- Respond to customers by providing information, understanding needs, offering value added solutions, opportunity spotting, and taking accountability of customer concerns
- Secure new business and/or retains existing business
- Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
- Take ownership of client concerns, building ownership and accountability at first point of contact through client-focused behaviors, ensuring, when necessary, the escalation process is followed
- Process applicable paperwork for clients, ensuring accuracy and completeness of information
- Knowledge of applications such as OLMS/OLBB/Casper/Sales Platform
- Knowledge of Product, Policies, Procedure related to Banking
- Meet monthly sales and retention goals.
Education
Automotive Business School of Canada – Georgian College, True -
Ontario Motor Vehicle Industry Council (OMVIC)
04.2023
Personal Finance Essentials -
McGill University - Desautels Faculty of Management
04.2022
High School Diploma -
Balfour Collegiate
Skills
- Communication skills
- Patience
- Empathy
- Problem-solving skills
- Professionalism
- Responsibility
- Teamwork
- Emotional intelligence
- Conflict resolution
- Collaboration
- MS Office
- Critical Thinking
- Problem-Solving
- Decision-Making
- Leadership
- Account Management
- Negotiation
- Time Management
- Attention to detail
- Proficiency with different software
- Lead Generation
- Sales Closing
- Inbound and Outbound Calling
- Service Upselling
- CRM Software
Timeline
Sales Consultant
Streetsville Hyundai
08.2023 - 11.2023
Sales and Service Coordinator
Acosta Canada
06.2022 - 07.2023
Creditor Specialist
RBC Royal Bank
01.2022 - 06.2022
Automotive Business School of Canada – Georgian College, True -
Ontario Motor Vehicle Industry Council (OMVIC)
Personal Finance Essentials -
McGill University - Desautels Faculty of Management
High School Diploma -
Balfour Collegiate
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