ALIA OMAR
Etobicoke,Canada
Summary
Dedicated customer service representative, with an excellent knowledge for delivering exceptional service and fostering strong client to co-worker relationships. Committed to championing company brand values to maintain and contribute to company success.
Overview
5
5
years of professional experience
Work History
Customer Service/Sales Associate
Giant Tiger
09.2016 - 03.2017
- Gained experience in diverse areas including bakery, grocery, dairy, deli, frozen, and receiving.
- Managed placement, storage, and rotation of grocery items.
- Generated signage and self-labels across departments with RF gun and computer.
- Removed damaged and expired items from shelves.
- Constructed and showcased department planograms.
- Offered assistance with a focus on promptness and courtesy.
Order Picker / Receiver
Indigo Staffing Solutions
10.2014 - 12.2014
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Sales Representative / Customer Service
Winners
05.2012 - 01.2013
- Welcomed customers with professionalism and courtesy.
- Facilitated training sessions to enhance team skills.
- Supported clients in identifying items that best matched their needs.
- Implemented effective display strategies to drive seasonal sales.
- Provided attentive and respectful service to foster strong customer connections.
- Handled and resolved customer issues, guaranteeing satisfaction.
Education
Certificate In Acting - Acting
National Theatre School of Canada
Montreal, QC05.2023
High School Diploma - undefined
Humber Collegiate Institute
Toronto, ON01.2013
Skills
- Strong organizational and effective time management skills
- Driven by providing exceptional lasting impressions for new and existing customers
- Committed to leading a positive and respectful work environment
- Excellent leadership skills, team building and ability to work cohesively with team members
- Maintains patience in fast paced environments
- Motivated by professional development and is frequently seeking new learning and skill-building opportunities
- Advanced in MS Office, which includes: Microsoft Excel, Word and Power Point
Languages
English
Native or Bilingual
CUST
RESUME AVAILABLE UPON REQUEST
Timeline
Customer Service/Sales Associate
Giant Tiger
09.2016 - 03.2017
Order Picker / Receiver
Indigo Staffing Solutions
10.2014 - 12.2014
Sales Representative / Customer Service
Winners
05.2012 - 01.2013
High School Diploma - undefined
Humber Collegiate Institute
Certificate In Acting - Acting
National Theatre School of Canada
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