Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Ali Salih

East Scarborough,Ontario

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

CINEPLEX ODEON
09.2015 - 01.2016
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Event Security Guard

SWORD SECURITY
05.2018 - 05.2023
  • Monitoring and patrolling the assigned property or area to detect any security threats or suspicious activity
  • Responding to emergencies and incidents, including providing first aid and calling for backup when necessary
  • Enforcing security protocols, such as checking IDs, searching bags, and managing access to restricted areas
  • Interacting with the public, visitors, and employees in a professional and friendly manner, while ensuring their safety and security
  • Monitoring and operating security equipment, such as surveillance cameras, alarm systems, and access control systems
  • Maintaining security records, such as daily logs, visitor logs, and incident reports
  • Keeping up to date with security training, procedures, and regulations to ensure compliance with industry standards
  • Performing routine security checks, such as checking locks and doors, and performing maintenance on security equipment
  • Providing customer service and answering questions from the public and employees


customer service

LOBLAWS
09.2018 - 09.2019
  • Provided excellent, by accurately answering questions and making recommendations
  • Prepared and packaged a variety of HMR items, including entrees, sides, and desserts, following established recipes and standards
  • Maintained the cleanliness and organization of the HMR station, including regular restocking of supplies and ingredients
  • Ensured that all HMR items are properly labelled and priced, and rotated items regularly to maintain freshness
  • Adhered to all food safety and sanitation guidelines, and maintain a safe and sanitary work environment

PLAY IT SMART, CENTENNIAL COLLEGE
01.2014
  • Assisted with the planning, conducting, and coordinating of program plans for children and youth ages 9 – 15 years old
  • Performed administrative tasks to support the program such as preparing attendance for sign-in, activity sheets, and staff scheduling
  • Interacted with staff, participants the public and agencies to provide program information
  • Developed and set up computer applications to store and retrieve data
  • Provided appropriate follow-up and documentation when dealing with incidents, problems, and emergencies according to policies and procedures

AIR CANADA CENTRE
01.2013
  • Assisted in completing admissions for basketball sporting event
  • Developed and maintained a high level of productivity to meet and exceed admission objectives

Education

Diploma - OSSD

Cedarbrae Collegiate Institute, Secondary School

Accomplishments

  • CERTIFICATIONS:
  • First Aid/CPR
  • Security Guard License
  • follow-up
  • Proficient in Microsoft (Word
  • Excel
  • Outlook, PowerPoint) and Prezi Software
  • Excellent listening, verbal, and administrative skills:
  • Workplace Hazardous Information Material System (WHIMS) – Boys & Girls Club
  • Ontario Human Rights Code Training – Tropicana
  • Ontario Discrimination Act – Tropicana
  • Accessibility for Ontario with Disabilities Act (AODA) – Tropicana

Timeline

customer service

LOBLAWS
09.2018 - 09.2019

Event Security Guard

SWORD SECURITY
05.2018 - 05.2023

Customer Service Associate

CINEPLEX ODEON
09.2015 - 01.2016

PLAY IT SMART, CENTENNIAL COLLEGE
01.2014

AIR CANADA CENTRE
01.2013

Diploma - OSSD

Cedarbrae Collegiate Institute, Secondary School

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Ali Salih