Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALI MEHRAN

Truro,Nova Scotia

Summary

Determined student with Truck and Transport knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Service Advisor

NOVA TRUCK CENTER
Truro, Nova Scotia
08.2023 - 03.2024
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Prepared invoices for services rendered and collected payments from customers.
  • Promptly responded to customer inquiries via phone, email or in person.
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.

Oil Change Technician

VIRK AUTOMOTIVE REPAIR
GUJRANWALA, PUNJAB
03.2021 - 06.2022
  • Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
  • Checked fluid levels, replaced filters, and topped off fluids as necessary.
  • Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
  • Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
  • Followed safety protocols including proper handling of hazardous materials in accordance with company regulations.

Education

TRUCK AND TRANSPORT REPAIR - HEAVY EQUIPMENT RPAIR

NOVA SCOTIA COMMUNITY COLLEGE
Stellarton, NS
06-2024

Skills

  • Vehicle Inspection
  • Payment Processing
  • Excellent Personal Service Experience
  • Customer Assistance
  • Vehicle Repairs
  • Service Scheduling
  • Billing & Invoicing
  • Customer Consulting
  • Client Interviewing
  • Oil Changes
  • Fluid Checks
  • Filter Replacement
  • Brake servicing
  • OSHA Compliance

Languages

English
Professional
Punjabi
Professional

Timeline

Service Advisor

NOVA TRUCK CENTER
08.2023 - 03.2024

Oil Change Technician

VIRK AUTOMOTIVE REPAIR
03.2021 - 06.2022

TRUCK AND TRANSPORT REPAIR - HEAVY EQUIPMENT RPAIR

NOVA SCOTIA COMMUNITY COLLEGE

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