Ali Houro
Hamilton
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Results-driven Bakery Clerk known for ensuring product freshness and compliance with health regulations. Skilled in inventory management and quality assurance, ready to contribute to improved customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
2026
2026
years of post-secondary education
Work History
Bakery Clerk
Fortinos
Hamilton
06.2023 - Current
- Assisted customers with product selection and bakery inquiries.
- Prepared and displayed fresh baked goods for optimal presentation.
- Operated cash register, processing customer transactions efficiently.
- Maintained cleanliness and organization in the bakery section.
- Monitored inventory levels, restocking items as needed.
- Collaborated with team members to ensure smooth daily operations.
- Followed food safety guidelines during all food handling processes.
- Informed customers about promotions and new bakery items available.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service to foster satisfaction and loyalty.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Operated cash register to process customer orders accurately and efficiently.
- Greeted incoming patrons, offered menu advice and documented order details and special preferences.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Greeted customers, answered questions and provided product knowledge.
General Labor Construction Worker
NPSG global
London
06.2022 - 09.2023
Production Worker
Adventec manufacturing inc
Dundas
11.2022 - 02.2023
- Operated machinery to assemble components for production lines.
- Inspected products for quality assurance and compliance with standards.
- Collaborated with team members to streamline workflow processes.
- Followed safety protocols to minimize workplace hazards and injuries.
- Cleaned up work area at end of shift to maintain safe working environment.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Inspected product quality prior to packaging and shipment.
- Identified defective parts or components and removed them from production line.
General Labor Construction Worker
NPSG global
Hamilton
06.2021 - 09.2021
- Operated heavy machinery to support construction projects and site preparation.
- Assisted in the installation of building structures and frameworks.
- Followed safety protocols to maintain a safe work environment on-site.
- Collaborated with team members to complete tasks efficiently and effectively.
- Communicated with supervisors to report progress and address issues promptly.
- Conducted routine inspections of tools and equipment for maintenance needs.
- Operated power tools such as saws, drills, and grinders safely.
- Worked with a team of laborers to complete projects efficiently.
- Followed instructions from supervisors regarding specific tasks.
Construction Worker
Operator
Ashrafiyeh
03.2015 - 09.2020
- Operated heavy machinery to complete various construction tasks efficiently.
- Followed safety protocols to maintain a secure work environment at all times.
- Assisted in the installation of structures, ensuring compliance with project specifications.
- Collaborated with team members to coordinate daily work schedules and tasks.
- Mixed and poured concrete for foundations and other structural elements accurately.
- Conducted routine inspections of tools and equipment for proper functionality.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Mixed concrete, mortar and other materials to prepare building material.
- Measured distances accurately using tape measures or laser measuring devices.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Lifted heavy objects into place with cranes or hoists.
Education
Hill park secondary school
Hamilton, ONSkills
- Customer service
- Team collaboration
- Inventory management
- Quality assurance
Languages
Kurdish
First Language
Arabic
Advanced (C1)
C1
English
Intermediate (B1)
B1
French
Beginner (A1)
A1
Timeline
Bakery Clerk
Fortinos
06.2023 - Current
Production Worker
Adventec manufacturing inc
11.2022 - 02.2023
General Labor Construction Worker
NPSG global
06.2022 - 09.2023
General Labor Construction Worker
NPSG global
06.2021 - 09.2021
Construction Worker
Operator
03.2015 - 09.2020
Hill park secondary school