Ali Ez Aldine
Montreal,QC
Summary
. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Chef Manager
Souvlaki Bar
02.2021 - Current
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Pitched in to work line during busy periods or in place of sick employees.
- Managed staffing schedules, minimizing labor costs while maintaining optimal kitchen performance during peak hours.
Assistant Manager
Couche-Tard
11.2018 - Current
- Managed daily operations to meet performance, quality, and service standards.
- Kept store clean, safe, and organized to enhance customer experience.
- Built strong relationships with staff, promoting positive work atmosphere.
- Boosted customer satisfaction by quickly resolving complaints.
Restaurant Waiter
Tabliyit Massaad
02.2016 - 08.2018
- Kept dining areas clean and organized for better guest experience.
- Built warm relationships with regular customers.
- Quickly reset and cleaned tables to ensure fast turnaround.
- Assisted customers with questions, made recommendations, and took orders.
- Worked with fellow waitstaff as team during busy times, sharing duties when needed.
Tutor
Self-employeed
01.2010 - 02.2016
- Build self-confidence and reduce fear of failure.
- Monitored student progress and provided feedback and support.
- Assisted students in developing study skills and strategies.
- Conducted review sessions to help students prepare for tests.
Education
Associate of Science - Physics
Tishreen University
Syria Lattakia08.2010
High School Diploma -
Ali Sobeh
Syria Lattakia, Jablah07.2009
Skills
- Food Safety
- Food Safety Regulations
- Culinary expertise
- Problem-Solving
- Customer Service
- Customer Service and Engagement
- Time Management
- Store Organization
- Store Opening and Closing
- POS Systems
- Staff Scheduling
- Issue Resolution
- Flexible Schedule
Languages
Arabic, English and French
Timeline
Chef Manager
Souvlaki Bar
02.2021 - Current
Assistant Manager
Couche-Tard
11.2018 - Current
Restaurant Waiter
Tabliyit Massaad
02.2016 - 08.2018
Tutor
Self-employeed
01.2010 - 02.2016
Associate of Science - Physics
Tishreen University
High School Diploma -
Ali Sobeh