Manal Al Hmeidat
Hamilton,ON
Summary
Accomplished Pharmacy Assistant with a proven track record at Midtown Pharmacy (Co-op), adept in secure storage and stocking of medications, and offering exceptional customer service. a excellent in the Kroll system for efficient patient record management. Fluent in Arabic, enhancing communication and translation capabilities. Demonstrated ability to improve pharmacy operations and patient satisfaction.
Overview
2025
2025
years of professional experience
Work History
Pharmacy Assistant
Midtown Pharmacy (Co-op)
Hamilton, Ontario
09.2024 - Current
- Packaged prescriptions, and ensured accurate presentation for patients.
Stocked shelves, and maintained a clean and organized workspace.
• Assisted customers with their needs and handled transactions (cash/debit).
Gained hands-on experience using the Kroll system to manage patient records. - Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Restocked shelves with new supplies of medications as needed.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Teaching Assistant
Queen Marry
Hamilton, Ontario
09.2021 - 09.2023
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Pharmacy Assistant
Motagamry Pharmacy – Volunteer
Hamilton , ON
- Assisted the pharmacist with prescriptions and medication preparation.
- Provided excellent customer service by answering inquiries, and resolving issues.
Answered phone calls, ensured accurate documentation, and tracked narcotics medications.
Organized stock and ensured the correct placement of orders.- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Helped pharmacy staff prepare medications and fill orders.
Education
High School Diploma -
Cathedral High School
30 Wentworth St N, Hamilton, ON 06-2025
Skills
- Secure storage of medications
- Ordering and stocking medications
- Verifying orders
- Medication storage
- Labeling prescriptions
- Receiving incoming supplies
- Exceptional customer service and communication skills
- Data entry and answering phones professionally
- Photography and videography expertise
- Fluent in Arabic, with excellent language and translation skills
Timeline
Pharmacy Assistant
Midtown Pharmacy (Co-op)
09.2024 - Current
Teaching Assistant
Queen Marry
09.2021 - 09.2023
Pharmacy Assistant
Motagamry Pharmacy – Volunteer
High School Diploma -
Cathedral High School
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