ALI AHMED
Ottawa,Canada
Summary
Experienced customer service and retail professional with a proven track record of adaptability. Strong interpersonal, communication, and problem-solving skills. Seeking a remote, full-time position in a home-based setting to deliver exceptional service and drive positive results for clients and customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Winners
07.2023 - 04.2024
- - Provided excellent customer service on the sales floor and at the register in a fast-paced retail environment.
- - Maintained merchandise displays, restocked inventory, and assisted customers with locating and selecting items.
- - Handled transactions and returns efficiently, following company policies and procedures.
- - Ensured a clean, organized, and customer-friendly shopping experience.
Store Associate
The Home Depot
10.2021 - 06.2023
- - Supported customers at the service desk with inquiries, calls, returns, and purchases.
- - Ensured efficient front-end operations and resolved customer complaints professionally.
- - Performed merchandising tasks including stocking, labeling, and pricing.
Cashier/Delivery Driver
Milano’s Pizzeria
10.2020 - 05.2021
- - Greeted and assisted customers, processed orders and payments, and handled refunds.
- - Delivered food orders promptly while following safety protocols.
- - Maintained transaction records and provided high-quality service.
Sales Advisor
H&M
08.2019 - 07.2020
- - Delivered excellent customer service while performing multiple retail duties.
- - Assisted with sales floor, fitting rooms, and inventory tasks.
- - Identified customer needs and ensured a positive shopping experience.
Education
Diploma - Business Administration
Algonquin College
Ottawa, ON01.2025
Skills
- - Customer Service & Communication
- - Time Management & Multi-tasking
- - Remote Work Readiness & Self-Motivation
- - Microsoft Office, POS Systems, and Email Communication Tools
- - Problem Solving & Conflict Resolution
- - Team Collaboration & Independent Work
Languages
English
Professional Working
Arabic
Elementary
French
Elementary
Timeline
Sales Associate
Winners
07.2023 - 04.2024
Store Associate
The Home Depot
10.2021 - 06.2023
Cashier/Delivery Driver
Milano’s Pizzeria
10.2020 - 05.2021
Sales Advisor
H&M
08.2019 - 07.2020
Diploma - Business Administration
Algonquin College