Ali Achour
Montréal,Montréal
Summary
In addition to the technical skills I am acquiring during my BAA at HEC and in the professional environment, I am also focused on developing my relational and emotional skills. Autonomous, persevering, and multitasking individual with a strong focus on achieving results. Known for friendliness, patience, and persuasive communication skills.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Restaurant Nikas
01.2023 - Current
- Assisted with menu recommendations and ensured guest satisfaction.
- Dynamic and customer-focused server with a strong ability to deliver exceptional service and create a welcoming atmosphere.
- Effectively serve numerous customers per shift while maintaining composure and performing well under pressure.
Customer Sales Advisor
Clarks
10.2022 - 06.2023
- Provided exceptional customer service, assisting clients with product selection and fitting.
- Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
Internship Student
Samsung
05.2022 - 08.2022
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Junior Evaluator
RH Concept
09.2020 - 07.2021
- Evaluation of customer advisors and commercial technicians for Orange Tunisie franchises and retail stores (Client mystère).
- Trained to perform evaluations, follow procedures, and write reports.
Education
BBA - Finance
HEC Montréal
Montreal, QC04.2025
BBA - Finance
MSB/HEC Montréal
TUNIS01.2022
High School Diploma -
Lycée René Descartes
Tunis06.2020
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Bloomberg
- Friendly, Positive Attitude
- Motivated and passionate
- Problem-Solving
- Teamwork and Collaboration
- Multitasking Abilities
- Flexible and Adaptable
- Accounting and Finance
Accomplishments
- Method of mystery client evaluation (ORANGE TUNISIE)
- Technical method of color B2C sales (DISC method)
Association
Member of the "Ligue Clubiste" association:
- Engaged in organizing and executing various fundraising activities.
- Successfully contributed to achieving fundraising goals, demonstrating strong commitment and teamwork.
- Researched and identified potential funding opportunities to support the association’s projects.
Languages
Français
Native or Bilingual
Anglais
Full Professional
Arabe
Native or Bilingual
Additional Information
- Winner of the stock market simulation organized by HEC Montréal and HEConomie, achieving an impressive return of +66%. This experience honed my analytical skills and deepened my understanding of financial markets.
Timeline
Restaurant Waiter
Restaurant Nikas
01.2023 - Current
Customer Sales Advisor
Clarks
10.2022 - 06.2023
Internship Student
Samsung
05.2022 - 08.2022
Junior Evaluator
RH Concept
09.2020 - 07.2021
BBA - Finance
HEC Montréal
BBA - Finance
MSB/HEC Montréal
High School Diploma -
Lycée René Descartes
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