Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ali Abojayab

Surrey,BC

Summary

Experienced hospitality professional with 6+ years in customer service, leadership, and team management. Known for providing exceptional service, supporting team performance under pressure, and ensuring smooth operations. Passionate cannabis user and advocate eager to contribute to the cannabis retail industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Work Assistant / Ambassador

Langara College
05.2024 - 11.2024
  • Assisted with events, alumni engagement, and student support.
  • Helped with donor communications and academic programming.

Assistant Manager / Server / Bartender

Layalina Restaurant
02.2024 - 11.2024
  • Oversaw daily operations and ensured customer satisfaction.
  • Trained staff, resolved customer concerns, and managed POS systems.
  • Supported inventory control and promotional planning.

Host

Greek By Anatoly
03.2023 - 11.2023
  • Managed guest flow and seating software.
  • Supported floor operations and peak service times.

Manager / Server / Host / Expo

Orient Paradise
01.2018 - 12.2022
  • Managed staff and hiring, ensuring smooth operations.
  • Led customer service initiatives and local marketing efforts.

Assistant Manager

H&M
03.2020 - 03.2021
  • Supervised team performance and met sales goals.
  • Handled customer service escalations and store presentation.

Education

Diploma - Business and Commerce

Langara College
Vancouver, BC

Skills

  • Cannabis Knowledge & Advocacy
  • Customer Service & Team Leadership
  • POS, Inventory & Cash Handling
  • Conflict Resolution
  • Microsoft Office, Google Suite
  • Languages: English, Arabic, Thai, Japanese (Conversational)
  • Employee training
  • Office management

Certification

  • Serving It Right | FOODSAFE Level 1 | SuperHost
  • SafeTALK Suicide Prevention | Level 1 First Aid

Languages

English
Full Professional
Arabic
Native or Bilingual
Thai
Limited Working
Japanese
Limited Working

Timeline

Student Work Assistant / Ambassador

Langara College
05.2024 - 11.2024

Assistant Manager / Server / Bartender

Layalina Restaurant
02.2024 - 11.2024

Host

Greek By Anatoly
03.2023 - 11.2023

Assistant Manager

H&M
03.2020 - 03.2021

Manager / Server / Host / Expo

Orient Paradise
01.2018 - 12.2022

Diploma - Business and Commerce

Langara College

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Ali Abojayab