Dedicated professional with a proven track record at Providence Care Hospital, adept in psychosocial assessments and crisis intervention. Leveraging expertise in administrative management and empathy development, I have significantly enhanced client well-being and streamlined care coordination. Committed to continuous improvement and client advocacy, my approach has consistently resulted in positive outcomes and heightened community resource connectivity.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Social Work Student Intern
Waypoint
Barrie
01.2024 - Current
Enhanced client well-being by conducting comprehensive assessments and developing individualized care plans.
Evaluated program effectiveness through data collection and analysis, leading to continuous improvement efforts.
Conducted home visits to evaluate living conditions and provide assistance in accessing necessary resources.
Connected clients with community resources to address housing, employment, education, and healthcare needs.
Coordinated outreach activities to increase awareness of available social work services within the community.
Collaborated with multidisciplinary teams to assess client needs and develop appropriate interventions.
Developed partnerships with local agencies to enhance service provision for clients in need.
Maintained timely documentation of client interactions, progress notes, and treatment plans in compliance with agency standards.
Implemented evidence-based practices for effective case management and service delivery.
Participated in ongoing professional development opportunities to stay current on industry trends and enhance skills.
Empowered clients through skill-building workshops focused on self-esteem, assertiveness, and conflict resolution.
Built rapport with diverse populations through active listening skills and cultural sensitivity.
Supported clients in achieving their goals by providing resources, referrals, and advocacy services.
Managed caseloads efficiently by prioritizing cases based on urgency and level of need while adhering to deadlines.
Offered community resource guidance to clients to meet family needs for assistance.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Provided crisis intervention services to de-escalate situations and ensure client safety.
Conducted group therapy sessions for improved mental health and coping strategies among participants.
Facilitated support groups for individuals dealing with grief, addiction, or trauma-related issues.
Interviewed clients to assess needs and determine most suitable needs and services.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Responded to crises and emergency situations to provide immediate assistance to persons in need.
Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
Facilitated support groups and workshops to provide valuable services to clients.
Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Represented organization within local communities to provide advocacy services to clients and establish relationships with other organizations.
Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
Participated in professional development and training opportunities to enhance clinical skills.
Developed and maintained strong relationships with community resources for successful referrals.
Monitored clients' progress to adjust treatment plans accordingly.
Participated in interdisciplinary team meetings to coordinate care for clients.
Facilitated peer support groups to help clients connect with others.
Healthcare Administrator
Cardinal Health
Ottawa
01.2020 - Current
Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
Maintained up-to-date information in electronic medical records software.
Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
Coordinated with other healthcare providers concerning treatment plans for patients.
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Developed strategic partnerships with local healthcare providers to expand services offered, enhancing overall care quality for patients.
Discussed medical histories with patients in effort to provide most effective medical advice.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Certified Anesthesia Technician
Hospital of the University of Pennsylvania
pennsylvaniya, pennsylvaniya
04.2014 - 10.2016
Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
Followed infection control procedures to maintain cleanliness of anesthesia monitors and apparatuses.
Adjusted and monitored injectable and inhaled anesthesia and sedation by thoroughly assessing vitals and health of patients.
Performed blood gas analysis, using blood gas analyzing and centrifuge equipment to monitor and determine carbon dioxide, sodium, pH and oxygen saturation in patients.
Improved patient comfort by administering anesthesia under the supervision of anesthesiologists.
Adhered to all relevant hospital policies and procedures when implementing anesthesia care plans for patients across a range of surgical specialties.
Managed inventory levels of anesthesia-related supplies, preventing stock shortages or over-ordering issues.
Streamlined communication between surgical team members to facilitate smooth procedure flow.
Assisted with the training and onboarding of new anesthesia technicians, fostering a supportive and knowledgeable team environment.
Supported quality improvement initiatives within the department by providing valuable input based on direct experience and observations from daily work tasks.
Provided timely assistance during emergency situations, enabling quick responses to potential complications or changes in patient status.
Educated patients about their upcoming anesthesia experience, alleviating anxiety and promoting informed consent processes.
Collaborated with procurement teams to evaluate new products or technologies that could enhance patient care or workflow efficiency within the department.
Assisted anesthesiologists in the administration of regional, general, and local anesthesia for various surgical procedures.
Maintained detailed records of administered anesthetics, ensuring accurate documentation for future reference or audits.
Participated in interdisciplinary meetings to discuss complex cases, contributing unique insights as a Certified Anesthesia Technician professional perspective into treatment plans.
Stayed up-to-date on best practices in anesthesia technology through continuous professional development opportunities.
Provided airway management interventions, tracheal intubation, and ventilatory support.
Educated patients and families about procedures, risks and benefits of anesthesia.
Obtained detailed health history from each patient and conducted physical examinations to calculate exact dosages prior to anesthetic administration.
Participated in consultations and preoperative assessments with anesthesiologists before surgeries.