Ali Abdul-Hussein
Ottawa,ON
Summary
Hardworking and passionate job seeker with strong a set of skills eager to secure and maintain a full-time position in the carpentry field that offers professional challenges utilizing interpersonal skills, team work, and problem solving.
Overview
15
15
years of professional experience
Work History
Manager
Mr. Tire Garage
01.2016 - 02.2020
- Achieved a high number in productivity in fixed operations, parts and service department.
- Increased part shipment ratings through effective management of recall projects.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Supervisor
Supermarche PA
04.2015 - 12.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Manager
The Wheel Depot
04.2010 - 09.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Tire Technician
Deals 4 Wheels
02.2005 - 05.2009
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
Education
GED -
Department of Education
Springhill, NS06.2014
Skills
- Customer Relationship Management
- Communication Skills
- Flexibility
- Motivated
- Attentive
- Teamwork
Timeline
Manager
Mr. Tire Garage
01.2016 - 02.2020
Supervisor
Supermarche PA
04.2015 - 12.2015
Manager
The Wheel Depot
04.2010 - 09.2012
Tire Technician
Deals 4 Wheels
02.2005 - 05.2009
GED -
Department of Education
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