ALFONSO MSAMBYA
Edmonton,AB
Summary
I am a committed and compassionate community and justice services worker with practical experience in youth support, conflict resolution, and advocacy. I am passionate about social justice, community development, and working with underrepresented people. I possess exceptional communication, problem-solving, and organizational skills, and I am committed to promoting anti-racism, equity, and trauma-informed treatment. I am actively searching for opportunities to use my abilities in community outreach, restorative justice, and support services in a meaningful capacity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
COMMUNITY & JUSTICE WORKER (PLACEMENT)
Centre for Resilience and Social Development
01.2025 - 04.2025
In my previous role at the Centre for Resilience and Social Development, I supported youth in both group and one-on-one settings by providing guidance, assisting with personal development, and connecting them to academic, social, and emotional resources, while maintaining regular communication with the supervisor on progress and concerns.
Warehouse Worker
Intelcom
11.2021 - 10.2023
At Intelcom, I efficiently sorted, scanned, and organized packages to ensure accurate and timely deliveries, while maintaining a clean and safe work environment, adhering to company safety protocols, and collaborating with team members to meet daily productivity targets and resolve workflow issues.
Restaurant Server
Lieutenant’s Pump
09.2021 - 06.2022
At the Lieutenant’s Pump, I delivered friendly and efficient service by taking orders, serving food and beverages, providing menu recommendations, and handling payments accurately, while ensuring a positive dining experience and collaborating with team members to support smooth operations in a fast-paced environment.
Education
Community And Justice Services
Algonquin College
Ottawa06.2025
High School Diploma -
Adult High School
06.2023
High School Diploma -
M.E. Lazerte
06.2021
Skills
- Diversity awareness
- Conflict resolution and mediation
- Trauma-informed and anti-oppressive practices
- Case Management & Client Support
- Program development and facilitation
- Community outreach and advocacy
- Youth support and mentoring
- Crisis prevention and intervention
- Strong communication and teamwork
- Restorative justice
- Team collaboration
- Community engagement
- Customer management
Languages
English
Full Professional
Swahili
Full Professional
Certification
- First Aid & CPR Certification
- Trauma-Informed Care Training
- Mental Health First Aid
Additional Information - Relevant Coursework
- Immigration & Settlement
- Community Building Practices
- Interviewing and Counselling Skills
- Social Justice Seminar
- Working with Child, Youth and Fam
- Canadian Legal System 2
- Group Facilitation
- Community and Justice Resources
- Disability Justice
- Indigenous Studies
- Anti-Racism/Anti-Oppression
- Trauma-Informed Practice
- Mental Health
- Addictions and Harm Reduction
- Advocacy and Crisis Prevention
- Ethics and Professional Practice
- Transformative Justice
- Transatlantic Slavery & Abolition
- Sexuality and Gender Studies
Personal Information
Timeline
COMMUNITY & JUSTICE WORKER (PLACEMENT)
Centre for Resilience and Social Development
01.2025 - 04.2025
Warehouse Worker
Intelcom
11.2021 - 10.2023
Restaurant Server
Lieutenant’s Pump
09.2021 - 06.2022
High School Diploma -
Adult High School
High School Diploma -
M.E. Lazerte
Community And Justice Services
Algonquin College
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