ALFONSO MSAMBYA
Edmonton,AB
Summary
I am a committed and compassionate community and justice services worker with practical experience in youth support, conflict resolution, and advocacy. I am passionate about social justice, community development, and working with underrepresented people. I possess exceptional communication, problem-solving, and organizational skills, and I am committed to promoting anti-racism, equity, and trauma-informed treatment. I am actively searching for opportunities to use my abilities in community outreach, restorative justice, and support services in a meaningful capacity.
Overview
4
4
years of professional experience
4047
4047
years of post-secondary education
1
1
Certification
Work History
COMMUNITY & JUSTICE WORKER (PLACEMENT)
Centre for Resilience and Social Development
Ottawa, Canada
01.2025 - 04.2025
- I directly assisted youths by helping them with their academic tasks and encouraging their emotional growth.
- I have facilitated discussions on social justice topics, community engagement, and personal growth.
- I have facilitated conflicts between youth using restorative justice principles.
- I helped with program planning and event organizing for youth engagement activities.
- I worked collaboratively with staff and educators to comprehensively support endangered youth.
Package Sorter
Intelcom
Ottawa
11.2021 - 10.2023
- Sorted packages efficiently for timely distribution and delivery.
- Operated conveyor belts and scanning equipment to track shipments.
- Collaborated with team members to optimize sorting processes daily.
- Maintained cleanliness and organization of sorting areas consistently.
- Assisted in training new employees on sorting procedures and tools.
Server
Lieutenant’s Pump
Ottawa
09.2021 - 05.2022
- Provided attentive service to guests in a fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed customer orders using point-of-sale systems efficiently.
Education
Ontario College Diploma - Community and Justice Services
Algonquin College
Ottawa, ON 09.2023 - 06.2025
Adult High School
Ottawa, ONM.E Lazerte
Edmonton, ABSkills
- Conflict resolution and mediation
- Trauma-informed and anti-oppressive practices
- Case Management & Client Support
- Program development and facilitation
- Community outreach and advocacy
- Youth support and mentoring
- Crisis prevention and intervention
- Strong communication and teamwork
- Restorative justice
- Conflict resolution
- Team collaboration
- Community engagement
- Customer management
- Training facilitation
- Diversity awareness
Certification
- First Aid & CPR Certification
- Trauma-Informed Care Training
- Mental Health First Aid
Additional Information - Relevant Coursework
- Immigration & Settlement
- Community Building Practices
- Interviewing and Counselling Skills
- Social Justice Seminar
- Working with Child, Youth and Fam
- Canadian Legal System 2
- Group Facilitation
- Community and Justice Resources
- Disability Justice
- Indigenous Studies
- Anti-Racism/Anti-Oppression
- Trauma-Informed Practice
- Mental Health
- Environmental Citizenship
- Addictions and Harm Reduction
- Advocacy and Crisis Prevention
- Ethics and Professional Practice
- Transformative Justice
- Transatlantic Slavery & Abolition
- Communications II
- Land-Based Social Justice Education
- Sexuality and Gender Studies
Timeline
COMMUNITY & JUSTICE WORKER (PLACEMENT)
Centre for Resilience and Social Development
01.2025 - 04.2025
Ontario College Diploma - Community and Justice Services
Algonquin College
09.2023 - 06.2025
Package Sorter
Intelcom
11.2021 - 10.2023
Server
Lieutenant’s Pump
09.2021 - 05.2022
Adult High School
M.E Lazerte