Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Elizabeth Meza

Corona

Summary

STEM and aspiring Oral & Maxillofacial Surgeon Student with strong academic record as a Dean's List and Honors Program Scholar at Norco College. Bringing five years of hands-on dental experience, blending clinical knowledge with expertise in billing, PPO insurance coordination, and patient care. Known for a positive, professional presence, attention to detail, and genuine passion for advancing in the dental field.

Overview

4
4
years of professional experience

Work History

Practice Lead Administrator

Mission Implant Center
Mission Viejo
01.2023 - Current
  • Spearheaded front office operations, encompassing patient intake, comprehensive treatment planning, insurance verification, billing, and post-operative coordination.
  • Served as a clinical liaison during surgical procedures, providing chairside support, executing radiographic imaging, and maintaining sterilization compliance to OSHA standards.
  • Completed rigorous third-party training in Infection Control and Radiation Safety, reinforcing a strong foundation in regulatory compliance and clinical excellence.
  • Cultivated and maintained high-trust relationships with patients, delivering clarity in treatment expectations and financial transparency.
  • Leveraged advanced dental software systems for efficient practice management and patient record accuracy.
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Developed and implemented policies and procedures to ensure compliance with HIPAA regulations.
  • Provided leadership in creating a positive work environment for staff members by promoting teamwork and collaboration.
  • Communicated with patients with compassion while keeping medical information private.
  • Educated patients on post-operative instructions following periodontal surgeries.
  • Set up suction machines, air and water syringes, saliva ejectors, and other equipment used in periodontal surgery procedures.
  • Provided chair-side assistance to the periodontist during surgical procedures by passing instruments and materials as needed.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.

Financial Treatment Coordinator

Eagle Glen Dental
Corona
01.2022 - 01.2023
  • Served as the lead Treatment Coordinator in a highly structured, multi-specialty practice, managing comprehensive treatment planning across general, hygiene, implant, and major restorative care.
  • Consistently fostered outstanding patient relationships through empathetic, solution-focused communication, resulting in high case acceptance, and long-term trust.
  • Demonstrated deep fluency in PPO insurance policies, ADA coding, and benefit maximization; regularly developed custom financial plans to align clinical goals with insurance limitations.
  • Presented treatment plans with clarity and professionalism, offering flexible payment solutions through third-party financing options such as CareCredit and LendingPoint.
  • Operated as a dependable, collaborative team player—seamlessly coordinating with providers, front office, and clinical staff to ensure precision, efficiency, and continuity of care.

Education

Bachelor of Science - Biochemistry

Norco College
Norco, CA

Skills

Work Ethic & Personal Attributes

  • Detail-Oriented & Accurate-Driven
  • Strong Analytical & Problem-Solving Abilities
  • High Emotional Intelligence (EQ)
  • Positive Attitude & Team Played Mindset

Leadership & Management

  • Strategic Planning & Execution
  • Conflict Resolution & Diplomacy
  • Time Management & Prioritization
  • Team Leadership & Staff Development

Administrative Excellence

  • High-level verbal and written communication
  • Discretion & Confidentiality (HIPPA, compliance)
  • Patient Relations & Retention
  • Dental terminology & charting (Dentrix, Eaglesoft)
  • Infection Control & Radiology
  • Treatment coordination and case presentation
  • Insurance & Billing
  • Data & Reports

Timeline

Practice Lead Administrator

Mission Implant Center
01.2023 - Current

Financial Treatment Coordinator

Eagle Glen Dental
01.2022 - 01.2023

Bachelor of Science - Biochemistry

Norco College

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Alexis Elizabeth Meza