Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Manager
Alexis White

Alexis White

Carstairs,AB

Summary

Dynamic manager with a proven track record at Dundee Golf Resort, excelling in team leadership and customer service. Enhanced operational efficiency through effective time management and staff training, resulting in improved employee engagement and satisfaction. Skilled in financial oversight and decision-making, fostering strong client relationships for sustained business growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager

Farmers Daughter Country Market
06.2022 - 12.2024
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

Dundee Golf Resort
05.2019 - 10.2022

Directed team of over 45.

Managed inventory procurement for both dining area and kitchen.

Ensured accurate and timely payroll completion.

Coordinated calendars to optimize time management.

Monitored and enforced strict quality measures.

Ensured employees were well-versed in food safety protocols.

Coordinated regular monthly discussions.

Owner

Supper Time Pizza
02.2011 - 10.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

Red Seal Cook - Cook

CBBC
Sydney, NS
04.2010

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Goal setting
  • Documentation and reporting

Languages

English
Full Professional

Certification

First aid and CPR

WHIMIS

Servers right

Simple accounting

Food handlers advanced

Fit for duty

Timeline

Manager

Farmers Daughter Country Market
06.2022 - 12.2024

Manager

Dundee Golf Resort
05.2019 - 10.2022

Owner

Supper Time Pizza
02.2011 - 10.2018

Red Seal Cook - Cook

CBBC
Alexis White