Alexis Solano
Santa Rosa
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
General Merchandise Team Leader
Target
04.2023 - Current
- Led merchandise presentation and organization to enhance customer experience and drive sales.
- Reduced out-of-stock instances by closely monitoring replenishment processes, ensuring prompt restocking of high-demand items.
- Implemented visual merchandising standards to increase product visibility and appeal.
- Monitored team performance, providing feedback to improve efficiency and productivity.
- Contributed to higher overall store ratings through exceptional leadership of the merchandise team.
- Ensured compliance with safety standards while maintaining a clean and organized work environment.
Fulfillment Team Leader
Target
01.2023 - 04.2023
- Trained new employees on best practices and operational procedures, enhancing team performance.
- Coordinated staff schedules to optimize coverage during peak hours, enhancing customer service experience.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
General Merchandise Expert
Target
05.2021 - 01.2023
- Conducted regular audits of merchandise presentation standards, driving consistency across all departments.
- Assisted in training new employees, sharing expertise on store procedures and best practices for success in the role.
- Collaborated with team members to achieve daily goals, promoting a positive work atmosphere.
- Kept work areas neat, clean and free from debris.
Drive-Thru Cashier
Jack in the Box
09.2020 - 02.2021
- Managed cash transactions, ensuring accuracy and adherence to company policies.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Monitored food safety standards and cleanliness in accordance with health regulations.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
Education
Santa Rosa High School
Santa Rosa, CASkills
- Performance analysis
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Critical thinking
- Adaptability and flexibility
- Relationship building
Languages
Spanish
Timeline
General Merchandise Team Leader
Target
04.2023 - Current
Fulfillment Team Leader
Target
01.2023 - 04.2023
General Merchandise Expert
Target
05.2021 - 01.2023
Drive-Thru Cashier
Jack in the Box
09.2020 - 02.2021
Santa Rosa High School
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