Jordy Lem Lopez
Los Angeles
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
General Merchandise Team Leader
Target
Los Angeles
12.2025 - 03.2026
- Lead a team responsible for stocking, organizing, and presenting general merchandise while ensuring strong sales performance, inventory accuracy, and excellent customer experience
- Led merchandise flow by organizing and stocking products on shelves.
- Assisted team in maintaining store presentation and cleanliness standards.
- Collaborated with team members to execute promotional setups effectively.
- Trained new associates on operational procedures and merchandise handling.
- Communicated inventory needs to ensure stock availability for customers.
- Monitored product displays for compliance with brand guidelines and visual standards.
- Engaged with customers to provide product information and enhance shopping experience.
Service & Engagement Team Leader
Target
Los Angeles
07.2023 - 12.2025
- Supervised team members to ensure efficient daily operations.
- Trained new employees on store policies and procedures.
- Managed scheduling to optimize staff coverage during peak hours.
- Implemented process improvements for checkout efficiency.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Apex Academy
Los Angeles, CASkills
- Visual merchandising
- Sales performance
- Store operations
- Customer engagement
- Process improvement
- Effective communication
- Adaptability to change
- Collaboration skills
- Merchandise planning
- Promotional strategies
- Performance analysis
Languages
English
Professional
Spanish
Professional
Certification
- CPR certified
- Food and safety certified
- Compliance Captain
Accomplishments
- Leading a high-performing team
- Meeting or exceeding service goals
- Coaching and improving team performance
- Maintaining strong store standards
References
References available upon request.
Timeline
General Merchandise Team Leader
Target
12.2025 - 03.2026
Service & Engagement Team Leader
Target
07.2023 - 12.2025
Apex Academy