Alexis Richard

• Warmly greeted and welcomed guests upon arrival, providing a positive first impression and ensuring a high level of hospitality and customer service.
• Managed reservations, seating arrangements, and a waitlist, optimizing table turnover and efficiently coordinating with servers to ensure smooth service flow.
• Effectively communicated with guests, providing information on menu items, and accommodating special requests to enhance the dining experience.
• Collaborated with serving staff and management to resolve any issues or guest concerns, aiming to provide swift solutions.
• Maintained a well-organized and clean hostess station.

Contributed to meal preparation for the Alpha House; a non-profit agency providing care for individuals who have suffered from alcohol/substance abuse.

• Efficiently delivered food orders from the kitchen to the appropriate tables, ensuring accuracy and timeliness in services.
• Collaborated closely with kitchen staff, servers, and management to guarantee smooth seamless delivery of meals to guests.
• Adapted to high-paced environments, effectively prioritizing tasks and optimizing workflow to handle peak service hours.
• Provided attentive and friendly services to guests, addressing any inquiries or special requests promptly and courteously.