Alexis Phipps
Porterville
Summary
Dynamic and detail-oriented professional with a strong background in hospitality and retail, exemplified during my tenure at The Mud House. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in inventory management and maintaining cleanliness, ensuring a productive and welcoming environment. Reliable team player dedicated to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
The Mud House
02.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Clerk
Harris Home Furnishings
05.2021 - 06.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Input data into spreadsheets and databases.
Volunteer/Children's Ministry Volunteer
WCBCI Porterville
01.2018 - 12.2019
- Led small group sessions for spiritual growth, building strong relationships among participants.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Sourced and distributed food and supplies to those in need.
- Taught Sunday school classes to impart values of faith.
- Prepared meals for church members and guests for funerals or special events.
Education
High School Diploma -
Monache High School
Porterville, CA06-2022
Skills
- Detail-oriented approach
- Skilled in teamwork
- Opening and closing duties
- Reliable and dependable
- Stocking supplies and retail products
- Workstation maintenance
- POS system operation
- Hospitality service expertise
- Inventory management
- Multitasking and organization
- Effective communication
- Skilled in maintaining cleanliness and sanitation
Certification
- [FOOD HANDLERS] Training
Timeline
Barista
The Mud House
02.2022 - Current
Clerk
Harris Home Furnishings
05.2021 - 06.2021
Volunteer/Children's Ministry Volunteer
WCBCI Porterville
01.2018 - 12.2019
High School Diploma -
Monache High School
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