Katie Zayshley
Leduc,Canada
Summary
Dynamic and detail-oriented professional with a proven track record at Starbucks, excelling in customer service and team collaboration. Adept at problem identification and resolution, I consistently ensure quality assurance in customer products while managing complex order fulfillment. Recognized for my adaptability and effective communication skills in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Barista
Starbucks
Leduc, Ab
2014 - Current
- Delivered beverages and food for cafe, drive-thru, and mobile/delivery services.
- Processed customer orders at drive-thru front till to enhance service speed.
- Conducted opening shifts, ensuring readiness for daily operations.
- Coordinated weekly tip distribution to foster teamwork and satisfaction.
- Handled weekly shipment organization for efficient stock management.
- Identified and reported technical issues to maintain service quality.
- Maintained cleanliness by regularly removing garbage and sanitizing areas.
- Assumed various responsibilities as needed to support team objectives.
Sales associate
Mark`s Work Wearhouse
St.Albert, AB
2012 - 2014
- Organized clothing by folding and storing items efficiently.
- Managed front till operations to ensure accurate transactions.
- Conducted regular inventory checks to maintain stock levels.
- Assisted with seasonal sales, driving customer engagement.
- Maintained cleanliness by removing garbage and sanitizing areas regularly.
- Supported various departments, including women's, men's, industrial clothing, and footwear.
- Executed additional responsibilities as required to meet operational needs.
Sandwich artist
Quiznos
St.Albert, Ab
2011 - 2011
- Conducted sandwich and catering order preparations to fulfill customer requests.
- Arranged workstations prior to meal prep for optimal setup.
- Processed customer orders at the front till with precision.
- Completed opening and closing shifts according to established procedures.
- Regularly sanitized cleaning areas, including floors, to promote safety.
- Disposed of garbage consistently to maintain cleanliness in work environment.
- Assisted in other tasks as necessary to facilitate team productivity.
Kitchen porter
Olympia Greek Restaurant
St.Albert, Ab
2010 - 2011
- Collected used kitchenware from dining and kitchen areas to maintain cleanliness.
- Loaded and unloaded washing machines efficiently to ensure smooth operations.
- Maintained stock of cleaning supplies during peak hours for uninterrupted service.
- Set up workstations prior to meal preparation, optimizing workflow.
- Monitored washing machine performance, reporting technical issues promptly.
- Regularly removed garbage to uphold hygiene standards in work areas.
- Sanitized cleaning areas, including floors, to promote a safe environment.
- Performed additional tasks as required to support kitchen operations.
Education
G.O.A.L.S Program -
Bellerose Composite High School
St.Albert, Ab06.2013
Skills
- Quick learner
- Team collaboration
- Problem identification and solution development
- Adaptability to new situations
- Self-motivation
- Task prioritization and completion
- Multitasking proficiency
- Organizational effectiveness
- Customer complaint resolution
- Time management skills
- Quality assurance in customer products
- Effective communication with diverse individuals
- Professional demeanor
- Detail-oriented approach
- Customer service excellence
- Food safety knowledge
- Complex order fulfillment proficiency
References
- Mel Pawlick, Previous supervisor at Starbucks (825) 995-0422
- Nick Cherkawski, Personal reference (780) 915-4075
- James Winter, Previous manager at Starbucks (780) 983-4150
Volunteer Experience
Edmonton Dogs, Volunteer
Languages
English
Timeline
Barista
Starbucks
2014 - Current
Sales associate
Mark`s Work Wearhouse
2012 - 2014
Sandwich artist
Quiznos
2011 - 2011
Kitchen porter
Olympia Greek Restaurant
2010 - 2011
G.O.A.L.S Program -
Bellerose Composite High School