Alexis Neaves

Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.

• Monitored emails, organized inbox, and prioritized messages for client.
• Coordinated appointments and meetings.
• Designed Google Classroom content for salon associate onboarding and stylist training program.
• Community Management for clients 250k+ follower Instagram account
• Oversaw correspondence and in salon bookings for affiliated post chemo program clients and online program subscribers

• Development business brand and executed social media and digital marketing strategy.
• Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Mentored 1-2 new hires a month within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Boosted overall employee morale by fostering a positive work environment and promoting open communication.
• Oversaw efficient inventory stocking and supply rotation.
• Set up displays and trained employees on current promotions.
• Provided product recommendations and guidance, ensuring optimal customer service experience to patrons.

• Delivered a high standard of customer service and beverage preparation for a 200-seat casual fine dining restaurant
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Trained staff in beverage preparation and all bar service responsibilities
• Managed bar ordering and inventory and wine and spirit merchandising within restaurant
• Responsible for seasonal updates to beverage program including cocktail recipe and menu development