ALEXIS MIKKA GALAM
North Vancouver,Canada
Summary
Experienced and service-oriented professional with nearly two years of hands-on customer service expertise. Thrives in fast-paced environments. Adept at building connections, providing support, and fostering positive experiences, especially in high-pressure situations. Maintains a calm and approachable demeanor, remaining solution-focused even in challenging circumstances. Genuine passion for travel, teamwork, and making a difference in the lives of others.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Dick’s Lumber
01.2023 - Current
- Delivered outstanding service by assisting customers with product inquiries, orders, and issue resolution
- Maintained a professional and helpful demeanour during high-volume hours
- Collaborated with team members to streamline operations and create a welcoming environment
Server
Nando’s
01.2022 - 01.2023
- Greeted and served diverse guests, ensuring satisfaction through attentiveness and friendly interactions
- Handled multiple tables in a fast-paced setting while maintaining composure and quality service
- Adhered to strict food safety protocols and cleanliness standards
Education
Diploma - Flight Attendant Preparation
Eton College
Vancouver, BC06-2025
Skills
- Guest-Focused Service
- Strong Communicator
- Problem-Solver
- Team Player
- Fast Learner & Adaptable
- Calm Under Pressure
- Culturally Aware
- Positive & Professional
Languages
- English
- Tagalog
Timeline
Customer Service Representative
Dick’s Lumber
01.2023 - Current
Server
Nando’s
01.2022 - 01.2023
Diploma - Flight Attendant Preparation
Eton College
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