Alexis Law
San Jose
Summary
Results-driven hospitality professional prepared to excel in fast-paced settings. Extensive track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with expertise in time management and building lasting connections.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Runner
Brinker Internationl, Chili's Grill & Bar
5650 Almaden Expressway, San Jose CA 95118
05.2024 - Current
- Monitored guest satisfaction levels, addressing concerns promptly to improve service quality.
- Streamlined communication between front-of-house and back-of-house teams.
- Implemented feedback from management to enhance efficiency during peak hours.
- Developed strong relationships with regular guests, contributing to repeat business and customer loyalty.
Food Runner
TopGolf
10 Topgolf Drive, San Jose CA 95002
02.2021 - 04.2024
- Delivered food and beverages efficiently to guests, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of service areas to uphold safety standards.
- Assisted in training new team members on best practices for food running procedures.
- Built connections with guests and ensure all of their needs were satisfied
Cashier
California Fish Grill
5120 Cherry Avenue, San Jose CA 95118
09.2019 - 03.2020
- Processed customer transactions using point-of-sale systems.
- Communicated with the kitchen staff to ensure accuracy.
- Maintained cleanliness and organization in kitchen and dining area
- Greeted customers entering store and responded promptly to their needs.
Games Associate
Cedar Fair
4701 Great America Parkway, Santa Clara CA
02.2016 - 10.2018
- Assisted guests with game operations, ensuring a positive experience and adherence to safety protocols.
- Maintained cleanliness and organization of gaming areas, enhancing overall operational efficiency.
- Trained new associates on game procedures and customer service best practices, fostering teamwork.
- Monitored inventory levels of game supplies, coordinating timely restocking to minimize disruptions.
Education
No Degree - Business Administration
Evergreen Valley College
San Jose, CA05-2027
High School Diploma -
Valley Christian High School
San Jose, CA05-2019
Skills
- Teamwork and collaboration
- Time management
- Customer service
- Effective multitasking
- Sense of urgency
- Problem-solving
- Hospitality service expertise
- Relationship building
- Safety awareness
- Heavy lifting
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Full Professional
Timeline
Food Runner
Brinker Internationl, Chili's Grill & Bar
05.2024 - Current
Food Runner
TopGolf
02.2021 - 04.2024
Cashier
California Fish Grill
09.2019 - 03.2020
Games Associate
Cedar Fair
02.2016 - 10.2018
No Degree - Business Administration
Evergreen Valley College
High School Diploma -
Valley Christian High School