JENNIFER JAQUELINE HERRERA
Anaheim
Summary
Compassionate healthcare professional transitioning from Medical Assistant to Phlebotomist. Skilled in patient care and specimen collection, ensuring a safe and supportive clinical environment. Brings strong communication and efficiency in fast-paced settings, complemented by customer service expertise from Disney. Committed to delivering quality care while fostering patient comfort and trust.
Overview
5
5
years of professional experience
Work History
FOOD RUNNER
Blacktap
Anaheim
03.2022 - Current
- Delivered food orders to guest tables while anticipating and fulfilling table needs.
- Coordinated communication between FOH and BOH staff to efficiently convey guest requests.
- Addressed guest inquiries regarding menu items, ingredients, and preparation methods to enhance dining experience.
- Prepared dishes for presentation by adding garnishes.
MEDICAL ASSISTANT
Pain Well-ness
Santa Ana
06.2023 - 12.2023
- Assisted physicians and clinicians with examinations, procedures, and vital signs monitoring.
- Assisted medical staff with patient intake and initial assessments.
- Coordinated front office billing, scheduling, and patient check-ins to streamline patient flow and enhance operational efficiency.
- Maintained cleanliness and organization of examination rooms and treatment areas to ensure readiness for patient care.
- Answered phone calls and scheduled or followed up on appointments.
CASHIER
Popeyes Chicken
Anaheim
05.2021 - 10.2022
- Processed cash register transactions on POS, ensuring accurate change for customers.
- Maintained high pace during checkout to reduce customer wait times.
- Managed time efficiently during peak hours to minimize customer wait times.
- Answered questions about special and seasonal products to enhance customer experience.
- Maintained knowledge of current products and proper pricing.
Education
MEDICAL ASSISTANT -
American Career College
CA09-2022
Some College (No Degree) -
Phlebotomy Training Specialists
Santa Ana, CA04-2026
Skills
- Efficient service
- Customer service
- Quick decision-making
- Attention to detail
- Time management
- Fast-paced teamwork
- Teamwork and collaboration
- Team collaboration
- Conflict resolution
- Customer-focused attitude
- Patient care
- Vital signs monitoring
- Scheduling appointments
Languages
English
Professional
Spanish
Professional
Timeline
MEDICAL ASSISTANT
Pain Well-ness
06.2023 - 12.2023
FOOD RUNNER
Blacktap
03.2022 - Current
CASHIER
Popeyes Chicken
05.2021 - 10.2022
MEDICAL ASSISTANT -
American Career College
Some College (No Degree) -
Phlebotomy Training Specialists