ALEXIS JOHNSON
Norco
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Youth Associate
Taft Avenue Community Church
Orange, CA
05.2026 - Current
- Facilitated youth programs, engaging participants in meaningful activities and discussions.
- Developed lesson plans that enhanced learning experiences for diverse age groups.
- Coordinated events, ensuring resources were available and logistics were managed effectively.
- Mentored young leaders, fostering personal growth and leadership skills within the community.
Barista
Toasted INC
Riverside
03.2025 - Current
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Operated and maintained espresso machines and grinders for optimal performance.
- Managed inventory levels, restocking supplies to ensure smooth operations during peak hours.
- Trained new staff on coffee preparation techniques and customer service standards.
- Curated seasonal menu offerings based on customer feedback and market trends.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Social Media Intern
Taft Avenue Community Church
Orange, CA
10.2025 - 04.2026
- Developed engaging content for social media platforms to increase community outreach.
- Monitored social media channels, responding promptly to inquiries and comments.
- Analyzed engagement metrics to refine social media strategies for improved performance.
- Supported event promotion efforts through targeted social media posts and cross-promotions with partners.
Shift Lead
Deep Barrel Roasters and Creamery
07.2023 - 08.2024
- Managed and counted all cash registers and was responsible for all cashflow on shift
- Managed all employees on shift and was in charge of task delegation
- Trained new employees
- Oversaw inventory
- Handled customer complaints and ensured customer satisfaction
- Keyholder responsible for opening and closing
Barista
Deep Barrel Roasters and Creamery
12.2022 - 07.2023
- Learned how to dial in and operate a semi automatic espresso machine, pull espresso shots, and create drinks, in addition to learning how to do manual pour overs.
- Provided friendly and accommodating customer service in a fast paced environment
- Assisted in maintaining a clean work environment such as washing dishes, cleaning floors, etc.
- Memorized all menu items to be able to give customers recommendations
- Created strong customer relationships by engaging in conversations to create a friendly and welcoming environment.
Education
Associate - Business Administration
Santiago Community College
05-2027
High School Diploma - undefined
Hope Christian PSP
06-2023
Skills
- Friendly and outgoing
- Time management
- Team player
- Attention to detail
- Problem-solving
- Cash handling
- Exceptional customer service
- Opening and closing duties
- Adaptive and creative
- Semi-Automatic Espresso machine operation
- Order taking
- Adaptability to change
Timeline
Youth Associate
Taft Avenue Community Church
05.2026 - Current
Social Media Intern
Taft Avenue Community Church
10.2025 - 04.2026
Barista
Toasted INC
03.2025 - Current
Shift Lead
Deep Barrel Roasters and Creamery
07.2023 - 08.2024
Barista
Deep Barrel Roasters and Creamery
12.2022 - 07.2023
High School Diploma - undefined
Hope Christian PSP
Associate - Business Administration
Santiago Community College